Clinical Implementation Specialist - Must Have PeriOp Experience

**Candidate must have experience in a hospital setting, specifically the O.R.**

The Implementation Specialist for the PeriOp Manager application promotes DSS Inc.'s mission by providing the highest level of support and training to our clients in the learning and use of our products and services. The candidate must have a distraction free remote environment to work from and will frequently travel to various facilities in the US and must live within 40 miles of a major airport. The ideal candidate is process orientated, has excellent time management skills, is extremely organized, understands technology and clinical workflow and is a quick learner.

Essential Duties:

• Travel approximately 36 weeks per year to include weekends and holidays when necessary while abiding by DSS travel and expense policies
• Provide on-site training of the PeriOp Manager software applications and services to various user groups within hospital utilizing various training methodologies
• Completes proper documentation and administrative work in a timely manner
• Creates and modifies product configurations based on customer requirements

Other Duties:

• Works closely with the product team to troubleshoot and resolve technical or application issues to ensure a smooth implementation
• Delivers product demonstrations to potential or existing clients as well as internal staff
• Reviews application set up with appropriate staff
• Responsible for verbal and written communication with clients and documentation of work activities and work processes
• Abides by policies set forth in DSS and Departmental Handbook including Timesheet and Expense submissions
• Create and maintain Training Documentation

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

• Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

QUALIFICATIONS:

Skills:

• Required:
  • Understanding of clinical workflows
  • Prior EMR / EHR implementation in a hospital setting in the O.R.
  • Excellent listening skills and clear and concise presentation skills
  • Proficient in Microsoft Office Products (Word, Excel, PPT, Outlook, TEAMS)
  • Aptitude for understanding technical processes and the ability to learn new software as needed
  • Hands on clinical experience in a hospital or clinical setting
• Desired
  • Prior experience working with O.R. Nurses, Schedulers
  • Fluent in the terminology used in the technical specialty that the product has been designed to support.
  • Ability to analyze, comprehend and apply information/data

Education:

• Required:
  • Bachelor's degree
  • RN
  • Equivalent experience or combination of education and experience considered

• Desired:
  • Professional training in a medical discipline

Certification(s), Licenses:

• Desired:

Years of experience in a similar role:

• Required:
  • 3+ years prior clinical software implementation experience
• Desired:
  • Prior VA experience

PHYSICAL DEMANDS:

Standing

25% per day

Sitting

60% per day

Walking

10% per day

Stooping

5% per day

Lifting

• 5 - 10 lbs. daily x 2 (normal workday)
• 50 lbs. unassisted when travelling with luggage

Computer Work

50% per day

Telephone Work

25% per day

Reading

25% per day

Other, please specify

Travel apx. 36 weeks per year via common carrier and/or auto

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email or call (561) 284-7373. Accommodations are made on a case-by-case basis.