Drug/Alcohol Testing Representative

Title: Drug/Alcohol Testing Representative

Location: Onsite - Jacksonville

Schedule: Monday - Friday, 8am - 5pm ET

Salary range: $17.72-$22.15 per hour, depending upon experience.

What work will you perform?

Ensures that our Random, Pre-qualification and Post Accident drug and alcohol testing program meets DOT regulations.

Essential Responsibilities:

• Provide customer service and administrative duties assisting with drug/alcohol testing questions via phone, email or in person.
• Adhere to all policies regarding confidentiality.
• Obtain, process, and maintain all drug/alcohol testing results and related paperwork per FMCSR Part 40 and 382.
• Work with various third-party contractors to administer drug/alcohol testing.
• Comfortable public speaking and hosting trainings with teams throughout the organization.
• Post results to iSeries.
• Handle escalated calls.
• Run and distribute lists for random testing.
• Monitor random drug and alcohol collections.
• Train representatives throughout the company
• Audit and pay invoices for drug/alcohol tests.
• Ensure all new operators receive Substance Abuse Training
• Provide references on former Owner/Operators to other carriers.
• Process all incoming mail.
• Notify and cancel operators.
• Create monthly reports.
• Send supplies as needed.
• Additional responsibilities requested by management.

Minimum Experience and Qualifications:

• High school diploma or general education degree (GED)
• 6 months administrative experience.

Preferred Experience and Qualifications:

• Data entry skills with 100% accuracy.
• Working knowledge of Excel, PowerPoint, and Access

• Knowledge, Skills, and Abilities:

• Problem resolution skills
• Ability to have difficult conversations.
• Conflict resolution skills.
• Strong organizational and follow-up skills
• Excellent communication skills
• Detail oriented.
• Ability to work with little supervision under pressure and meet deadlines.
• Ability to multi-task and work in a team environment

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch Fortune 500 company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to .

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

• Landstar System, Inc., 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America