SECRETARY - 04232024 - 57407

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, APPEALS AND HEARINGS DIVISION, MADISON COUNTY

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Qualifications

Necessary Special Qualifications: Positions within the Division of Rehabilitation Services of the Department of Human Services will be required to:

1. Complete a criminal history disclosure form in a manner approved by the appointing authority;
2. Agree to release all records involving their criminal history to the appointing authority;
3. Supply a fingerprint sample prescribed by the TBI based criminal history records check;
4. Submit to a review of their status on the Department of Health's vulnerable persons registry.

Summary

Responsibilities

1. Types a variety of material of narrative, tabular, statistical and other nature including correspondence, memoranda, abstracts, articles, business, case, legal, medical, other reports, and a variety of other items.
2. Reviews all material typed for spelling, grammar, structure, logic, and makes suggestions for improvement where appropriate.

1. Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
2. Communicates by telephone, e-mail, or personal contact.

1. Retrieves information from files, internet, and databases regarding personnel, payroll, invoices, accounts receivable, etc.
2. Gathers materials necessary for meetings, interviews, and presentations.

1. Creates documents and spreadsheets using current office software.

1. Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
2. Proofreads documents to ensure accuracy of content.
3. Screens and directs calls and visitors to proper services.
4. Notifies technicians if office equipment is not functional.

1. Prepares tabulations and performs a variety of figures including timesheets, mileage, etc.
2. Creates documents and e-mails for internal and external communications from copy, rough draft, marginal notes, or verbal instruction.
3. Distributes work to units and maintains files for executive or supervisor.
4. Performs a variety of routine clerical functions.
5. Files documents and items in both paper and electronic formats according to office preference.
6. Audits employee timesheets to ensure accuracy and completion.
7. Audits business relevant documents for accuracy and completion.
8. Monitors inventory levels of standard office supplies to ensure adequate stock for office functionality.
9. Monitors office equipment to ensure proper working condition.
10. Performs a variety of routine clerical functions such as compiling and assembling information for dissemination.
11. Maintains appointment calendars for office staff.

1. Inspects office equipment to ensure proper working condition.

Competencies

1. Knowledge of Computer Literacy
2. Knowledge of Customer Service
3. Knowledge of English Grammar
4. Knowledge of Mathematics

1. Active Listening
2. Reading Comprehension
3. Social Perceptiveness
4. Time Management
5. Writing

1. Memorization
2. Oral Comprehension
3. Oral Expression
4. Speech Clarity
5. Speech Recognition
6. Written Comprehension

Tools & Equipment