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Engineer - Degreed I (Field Service Engineer Tech)
•4 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Detroit, MI, United States Detroit, Michigan |
About this job
Job Title: Engineer - Degreed I (Field Service Engineer Tech)
Duration: 12 Months
Location: Remote
Shift: 8 am to 6 pm
Note: Looking to hire in Detroit, MI, fully remote and field based, requiring travel throughout the midwest and northeast US. This role involves 80-100% travel and candidates will need a COI to work at various institutions on behalf of the client. Candidates will be paid for travel time.
Summary:
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.
Job duties:
* Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
* Provide complete and accurate service records for submittal to Quality Management System.
* Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
* Provide accurate and regular business expense reports, adhering to Company policy
* Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
* Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
* Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
* Performs other related duties and responsibilities, on occasion, as assigned.
General Qualifications:
* Associates or technical degree required (or relevant experience)
* Bachelors degree in Biomedical Engineering is preferred.
* Exceptional troubleshooting ability
* Physical ability to lift 50 pounds
* Mechanical assembly, able to work with tools
* Previous experience in a medical device company preferred
* Strong organizational and follow-up skills
* Ability to interface with multiple groups in the organization to resolve service issues.
* Overall positive and optimistic attitude.
* Technical writing skills are a plus
* Works well independently
* Experience working in a broader enterprise/cross-division business unit model preferred.
* Ability to work in a highly matrixed and geographically diverse business environment.
* Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
* Ability to leverage and/or engage others to accomplish projects.
* Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
* Multitasks, prioritizes and meets deadlines in timely manner.
* Ability to maintain regular and predictable attendance.
* Occasional overtime is a requirement of this position
Duration: 12 Months
Location: Remote
Shift: 8 am to 6 pm
Note: Looking to hire in Detroit, MI, fully remote and field based, requiring travel throughout the midwest and northeast US. This role involves 80-100% travel and candidates will need a COI to work at various institutions on behalf of the client. Candidates will be paid for travel time.
Summary:
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.
Job duties:
* Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
* Provide complete and accurate service records for submittal to Quality Management System.
* Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
* Provide accurate and regular business expense reports, adhering to Company policy
* Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
* Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
* Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
* Performs other related duties and responsibilities, on occasion, as assigned.
General Qualifications:
* Associates or technical degree required (or relevant experience)
* Bachelors degree in Biomedical Engineering is preferred.
* Exceptional troubleshooting ability
* Physical ability to lift 50 pounds
* Mechanical assembly, able to work with tools
* Previous experience in a medical device company preferred
* Strong organizational and follow-up skills
* Ability to interface with multiple groups in the organization to resolve service issues.
* Overall positive and optimistic attitude.
* Technical writing skills are a plus
* Works well independently
* Experience working in a broader enterprise/cross-division business unit model preferred.
* Ability to work in a highly matrixed and geographically diverse business environment.
* Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
* Ability to leverage and/or engage others to accomplish projects.
* Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
* Multitasks, prioritizes and meets deadlines in timely manner.
* Ability to maintain regular and predictable attendance.
* Occasional overtime is a requirement of this position
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