Beertender

We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology and emergency services. Our quality of care and diverse specialty offerings makes VRCCO's team the leaders in advanced pet care for Central Oregon. To improve the experience for our patients and help support our amazing team we are currently in the process of moving to an over 26,000 sq ft facility. Not only will this facility have all the advanced diagnostic and therapeutic capabilities (MRI, CT, Fluoroscopy, chemotherapy etc.…) it will also have a campus-like feeling for employees and clients with food trucks, childcare for staff, beer garden, and an upstairs balcony.

At the Veterinary Referral Center of Central Oregon, we believe that teamwork, superior patient and client care, education, and fun are the secret to a wonderful career. From day one we have known our staff has to come first to make this happen. We are pretty sure we are the first ever, and perhaps still the only, Veterinary Specialty Hospital to be Great Place To Work Certified (https://www.greatplacetowork.com/certified-company/7041336). Come see the difference for yourself and be a part of our team.

This role will help ensure the success of Ponch's Place and will be responsible for assisting in all aspects of the operation. This position will collaborate with management to help oversee the beer pavilion and food truck lot. This will be done in an outgoing, friendly, organized manner working with a high level of responsibility and autonomy. This position is responsible for:

• Assist in inventory management
• Pouring beer and wine for our guests and minimizing waste
• Maintain cleanliness and organization of the bar, keg room, and entirety of Ponch's facility
• Wash and sterilize glassware and barware
• Immediately welcome all guests with enthusiasm and compassion
• Provide friendly and attentive service with a positive attitude
• Anticipate and respond to guest needs
• Conform to and enforce regulations set forth by the OLCC
• Adhere to the schedule set forth by the Ponch's Place manager
• Playing the role of brand ambassador for the VRCCO
• Follow all checklists and SOPs
• Record daily entries in the incident log
• Possess strong communication skills
• Promptly report equipment and maintenance issues to management
• Perform other duties as assigned by management
• Enjoy drinks responsibility while off the clock and on the premises

Education & Experience:

• At least two years of service industry experience preferred
• Operate POS system and process cash and credit card payments
• High School or equivalent (Required)
• OLCC Permit (Oregon Alcohol Server Permit)

Knowledge, skills, and abilities and/ or competencies:

• Have knowledge of POS system
• Process daily cash deposits and credit card transactions
• Knowledge of and passion for the local Bend beer industry
• Customer service and people skills
• Maintain a happy, collaborative and positive attitude under stressful situations
• Must have Open Availability (AM & PM) & be able to work on weekdays and weekends
• Strong leadership skills
• Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
• Ability to multitask in a fast paced environment with constant distractions.

Physical and Mental Requirements:

• Lift and carry up to 50+lbs, team lifts of full 130 lb kegs
• Strong mental fortitude to be able to handle a high volume beer distribution establishment.
• Working environment is inside/outside with exposure to both hot/cold conditions dependent on weather. Indoor space will be provided to ensure protection from environmental conditions as needed. Working outside in smoky conditions from nearby wildfires.
• Noise levels will be low however consistent exposure to environmental noise (traffic, music, etc) will be present.
• Location: Work is performed on site at the beer garden, and food trucks location.

EEO Statement:

VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs.

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