IT Technician

· Support company wired and wireless networks across various locations.

· Configure network peripherals – Firewall, Switches, Wireless Access Points.

· Improves user references by writing and maintaining documentation.

· Configure, deploy, and relocate desktops, laptops, printers, and any other related devices.

· Regularly perform cabling and equipment installation

· Support printers, multi-function devices, copiers, and other peripherals.

· Maintain backups of company files.

· Provide end user support for company computers, phones, printers, and various software utilized by the company.

· Set up users’ ability to access email, cameras, and other software utilized by the company.

· Installing new software and hardware drivers and updating existing ones as needed

· Configure and manage company mobile devices using Mobile Device Management software.

· Maintain company VOIP system and update company phone contact list as needed.

· Maintain user access to building security systems for all locations.

· Maintain an inventory of hardware and devices.

· Maintain licensing and service agreements for all technology needs.

· Work with different location managers to ensure location IT needs are met.

· Research, design and deploy new solutions required by end-users.

· Assist with developing training materials; Assist with training employees when necessary.

· Information Technology degree preferred

· Prior information technology or systems administration experience preferred

· Proficient with Microsoft Windows

· Familiarity with telephone, office, and point-of-sale software a plus

· Positive attitude

· Ability to multi-task and meet deadlines with strong attention to detail

· Excellent verbal and written communication skills

· Excellent attendance record

· Work with little or no direct supervision

· Ability to read and comprehend instructions and information

· Excellent customer service attitude and skill

· Must be able to pass a background check

· Must be able to lift upwards of 50 lbs, moving equipment and hardware

Work schedule is Monday to Friday

Job Type:  Full-time

Compensation details: 20-23 Hourly Wage

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