Receptionist

Receptionist

Temp position to possible permanent role

Monday-Friday 5:00am - 1:30 pm and rotating Saturdays 5a-12p

We offer competitive salary, benefits package for full-time, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents.

Requirements:

• HS diploma/ GED or verifiable work experience in lieu of education

• One (1) year of experience in an office setting; experience in the medical field a plus

• Must possess a current and valid driver’s license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required

Preferred:

• Associate’s degree

• One (1) year experience working in substance use and/or mental health field.

Responsibilities:

• Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions.
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for clients and staff.
• Communicate all relevant information to supervisory staff regarding clients and the facility.
• Manage Accounts Receivable/Accounts payable/deposits.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.

• Attend team meetings and complete all training courses timely as required.

• Other duties as assigned

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Join our team. Join our mission.