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in Bettendorf, IA

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Estimated Pay $13 per hour
Hours Full-time, Part-time
Location Bettendorf, Iowa

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Estimated Pay
We estimate that this job pays $12.75 per hour based on our data.

$10.75

$12.75

$16.22


About this job

Job Description

Job Description

Home2 Suites by Hilton, is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work a variable schedule that may include two am-five days a week or five based on need. Hours are flexible alternating between first and second shift 7am-3pm, 3pm to 11pm.


Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.


Benefits to Working Here:

  • Travel Discounts to relax and refresh.
  • Growth opportunities to keep you challenged in your career.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements:.

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran