Manager

• Providing an excellent guest experience 
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Managing inventory and money control systems
• Coordinating local marketing initiatives, including community outreach
• Recruiting staff
• Maintaining standards of restaurant safety and security
• Being a team player

• Recruiting and rewarding outstanding Team members
• Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
• Maintaining business records and analyzing them to help increase sales
• Identifying and contacting prospective Guests to promote sales
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
• Planning special events and promotions

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

·        Performs basic supervisory duties, ensuring proper sandwich building and guest service.

·        Coordinates job assignments, accepts deliveries, and completes shift paperwork.

·        Develops advanced guest service skills, enhances supervisory skills.

·        Monitors restaurant inventory, oversees staff training of new team members.

·        Coordinates deliveries and food preparation, begins to assist with the hiring process.

·        Understands and practices crisis management and loss prevention strategies.

·        Schedules staff and addresses training and development concerns, monitors staff progress.

·        Develops and analyzes control sheets and WISRs, conducts performance reviews.

·        Supervises without supervision using positive and professional leadership skills.

·        Assumes responsibility for short and long-term goals for productivity, guest satisfaction and staff development.

·        Builds a strong and competent staff by practicing team-building skills and improving counseling skills.

·        Delivers results with financial controls to keep costs down and surpass profit goals.

·        Demonstrates sales growth that exceeds market goals, becomes an effective leader and communicator.

·        Demonstrates consistent operational excellence and fiscal responsibility.

·        Multi-Unit Manager (includes duties of Store Supervisor)

·        Coordinates all multi-unit activities, supervises managers, sets and meets performance goals.

·        Conducts manager meetings, builds coaching and counseling skills, and oversees rewards and recognition programs.

·        Demonstrates excellent communication skills, develops market-wide sales building plans and improved guest service.

·        Oversees all financial activity, effectively budgets time and resources to improve productivity and profits.

·        Delivers superior guest service, meets and exceeds financial goals, may represent the franchisees to the DA office and/or FWH