Richmond - CSR Office

Customer Service Representative

Foster Blue Water Oil is looking for a focused, bright, and industrious Customer Service Representative to join our growing team. The position is optional for full-time at our Richmond Bulk Plant office.

Position Duties and Responsibilities:

• Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.
• Assist customers at the counter.
• Fill Cylinders (reimbursement for every tank filled)
• Processing customer orders.
• Posting payments daily in the computer system.
• Reconciling daily deposits.
• Filing and scanning documents.
• Greet visitors (customers, USPS, FedEx, UPS).
• If needed, other duties as assigned by the Director or Office Manager.

Benefits Offered:

• Pay is determined by experience, along with market competition.
• Employee discounts for oil and propane.
• 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
• Employee referral bonus program.
• PTO, paid holidays, and overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club (including employer match) and other company perks and incentives.

Position Qualifications:

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.

To Apply:

Apply online and submit your application at https://fosterbluewateroil.applicantpool.com.

To learn more about the Foster Oil Family as a potential future employee or as a new customer, please visit www.fosteroil.com.