Guest Services Bell / Valet -

BELLMAN / VALET ATTENDANT

KEY POSITION HIGHLIGHTS

Pay Range: Starting $21+ per hour to 21.50 per hour (increase at 6 months, 12 months, 24 months)

TIPPED POSITION

Benefit Package: Medical, Dental, Vision (available for you and your family)

• Generous Paid Time Off (PTO) Program. PTO Plan accrues from day 1, use on 91st day of employment, about 19 days the first year. Accrual rate of 5.846 hours per pay period first year.
• 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%.
• Public Transportation benefits (50% discount)
• Employee Parking Discount in hotel garage $7.00/day or $140.00 per month
• Complimentary employee meals.
• Free Short Term Disability (up to 2K per week) & free long term disability (up to $10K per month) after t30 days of employment.
• Free Life Insurance & Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary).
• Free Employee Assistance Program (EAP).
• Marriott Associate Discount Travel Program (Up to 80% hotel travel worldwide)
• Marriott Bonvoy Program (Membership)
• Employee Fitness Center
• Management Training and Development Programs
• Continual Growth and Training Programs from Harvard Business School

Yearly employee events including Holiday Parties, Manager of the Quarter, Recognition Programs, and many more.

DESCRIPTION

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Qualifications

JOB SUMMARY

Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED

Safety and Security

• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Maintain awareness of undesirable persons on property premises.

Physical Tasks

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

ESSENTIAL JOB DUTIES

Interpersonal Skills

Communications

Personal Attributes

Organization

PHYSICAL REQUIREMENTS

Seeing: 100%

Must be able to read reports and communicate with co-workers

Hearing: 100%

Must be able to hear well enough to communicate with co-workers

Standing/Walking/Mobility: 100%

Must be able to stand to open files and operate office machines; mobility between department and to attend meetings of employees and managers

Climbing/Stooping/Kneeling: 100%

Lifting/Pulling/Pushing: 100%

Grasping/Feeling: 100%

Must be able to write, type, and use phone systems

The Renaissance Seattle Hotel requires full COVID 19 vaccinations including any/all applicable booster(s) for employment, to the extent of the law, respecting ADA & religious accommodations

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at anytime, with or without notice or cause, except as otherwise provided by law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.