Customer Service Representative

*Onsite Position* Are you ready to embark on a thrilling journey as a Full Time Customer Service Representative at our onsite location in Northumberland, PA? Imagine being at the forefront of delivering exceptional customer experiences while earning a competitive starting rate of $12.00/hr, plus a $3/hr weekly attendance bonus. Your passion for helping others and problem-solving skills will shine in this role as you interact with customers and provide top-notch service. Join a team that values innovation, integrity, safety, and continuous learning. Come be a part of something special at Strong Spas! You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Employee Discounts.

Strong Spas is a manufacturing company dedicated to creating state of the art hot tubs for customers to enjoy for years to come. Focused on quality and customer service, we create hot tubs that are both innovative and relaxing. With core values of constant improvement and continuous learning we provide an environment for our employees that's dedicated to growth, acceptance and opportunity.

Are you ready to bring your upbeat energy and positive attitude to the forefront as a Customer Service Representative at Strong Spas' Northumberland Call Center? This exciting role involves handling customer inquiries with efficiency and professionalism, managing escalated calls, and educating customers on our products and services. As part of our amazing team, you'll have the opportunity to set and achieve goals while delivering exceptional service. At Strong, we value innovation, integrity, and continuous learning, providing comprehensive benefits like medical, dental, and vision insurance, as well as opportunities for career growth and development.

Join us in creating unforgettable customer experiences while enjoying a supportive and rewarding work environment. Connect with us on social media to discover more about our dynamic company culture!

To excel as a Customer Service Representative at Strong Spas' Northumberland Call Center, you must possess exceptional communication skills to interact effectively with customers and resolve inquiries promptly. Strong multitasking abilities are crucial as you handle inbound and outbound calls, respond to emails, and enter detailed information into CRM systems. Proficiency in utilizing various software tools to manage customer data and orders is essential for success in this role.

A positive attitude, problem-solving skills, and a genuine passion for providing outstanding customer service are key attributes that will set you apart in this dynamic position. Join our team at Strong Spas and unleash your potential in a supportive and professional work environment that encourages continuous learning and growth.

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!