Retail Store Manager
| Verified Pay | $20 - $25 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Wenatchee, Washington |
Compare Pay
Verified Pay$22.50
$38.4
$58.63
About this job
Job Description
YOUR OPPORTUNITY
We are seeking sales-focused retail store managers to lead our retail teams in multiple stores under the leadership of our General Manager. You will manage one store and help develop store talent, provide great customer service, drive sales at the store you manage, and ensure our merchandise is beautifully displayed to sell. You must be experienced in retail (5+ years minimum). The ideal candidate is someone with a passion for retail, high energy, and a positive attitude to help make our stores great places to shop and work.
DUTIES AND RESPONSIBILITIES
Great Customer Service
Ensure high levels of customer satisfaction through excellent service
Resolve customer issues and exceed customer expectations
Propose innovative ideas to enhance customer experience
Manage Store Operations
Effectively schedule a team of employees to meet business needs
Create appealing product displays to drive sales
Oversee store sales floor and back of house standards
Drive Sales Success
Help increase store sales year over year
Manage store operations according to budget and company metrics
Drive sales through business acumen
Manage Store Talent
Recruit, on-board, train, and develop store talent (sales associates and shift leads)
Be a shining example of professionalism, integrity, and high performance
Develop and empower store talent through personal development plans and coaching
REQUIREMENTS
Proven successful experience as a retail store manager (at least 5 years)
Strong leadership abilities and organizational skills
Excellent customer service skills
Proven success in a high-SKU count, fast product turnover environment (preferred)
Outstanding communication and interpersonal skills
Available to work a variety of hours (40 – 50 hours per week), including mornings, evenings, weekends, and possible holidays
Ability to stand for long periods, bend, stretch, engage in repetitive motions, push, pull, lift 20+ pounds, and carry items for a short distance
Ability to climb a ladder and use a step stool
See what our stores are all about...
Chelan Toys and Sweets: https://www.facebook.com/chelantoys/
Lake Life Chelan: https://www.facebook.com/lakelifechelan
Woody's Classic Man: https://www.facebook.com/woodysclassicman
Job Type: Full-time
Pay: $20 - $25 per hour + commissions and bonuses
Location – Wenatchee and Ellensburg
We operate five successful boutique retail stores in Lake Chelan, Leavenworth, and Wenatchee, with two more stores opening in Ellensburg soon. Our businesses cater to tourists and locals alike, with high-quality products at reasonable prices.
+ Chelan Toys and Sweets offers toys, candy, sodas, and ice cream to delight kids and the young at heart.
+ Lake Life offers casual women's and men's clothing, jewelry, home decor, and tourist gifts, plus seasonal merchandise.
+ Woody's Classic Man offers upscale men's clothing, grooming products, gifts, and even cigars in a dapper store with a classic barber shop and beer/cider bar.
We strive to offer delightful customer service, quality products, and a fun shopping experience to tourists and local residents. And we have fun doing it!
Company Description
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