Business Intelligence Analyst II - Full-time

About Us

*This is an onsite position in our Victor, NY office*

Waste Harmonics is a managed service provider in the waste industry located in Victor, NY. We provide a comprehensive outsourced waste management consolidation service for companies and corporations with up to 5,000+ locations. We work with diverse business clients across the United States and several Canadian provinces to deliver cost savings and complete consolidation of invoicing, as well as proven recycling and sustainability strategies.

Our Mission: We provide companies with waste and recycling management that can only come from industry-leading customer service, innovative technology, and a total commitment to transparent and collaborative partnerships.

Our Motto: Acknowledge. Respond. Follow-up. It's what we do!

Exciting News: Waste Harmonics and Keter Environmental Services have united to create a powerful force in environmental solutions. Join our dynamic team to be a part of this new era in sustainability.

Visit https://wasteharmonics.com/ for more information.

Comprehensive Benefits Package

• Medical Insurance - The high deductible option is 100% paid by the company for employees and dependents
• Health Savings Accounts (HSA) with generous company contributions
• Dental Insurance - The company pays 100% for employees and dependents
• Holidays - Six paid days; Two paid floating days
• Paid Time Off - Immediately upon hire, employees start to accrue 15 days
• 401(k) Retirement Savings with Company Match; Immediate Vesting
• Short & Long Term Disability Insurance / Term Life Insurance - The company pays 100% of the premium
• Employee Assistance Program (EAP)
• Free lunch - Every Tuesday and Thursday, the company brings in a variety of lunch options for employees

The primary functions of the Business Intelligence Analyst include but are not limited to, servicing data requests from stakeholders, managing internal and external (customer) reporting in the Microsoft Power BI and Excel environments, providing database support, and developing/implementing cross-functional process improvement updates to tools and systems.

Responsibilities:

• Gather and analyze data from various sources to identify trends, patterns, and insights.
• Develop and maintain reports, dashboards, and data visualizations to monitor KPI’s and other metrics.
• Collaborate with stakeholders to understand business needs and requirements and translate them into actionable analytics solutions.
• Conduct ad-hoc analysis to support business decisions and strategic initiatives.
• Identify opportunities for process improvement and optimization through data analysis and evaluation of current workflows.

Qualifications:

• Bachelor’s degree in computer science, information technology, statistics, mathematics, or similar discipline.
• 2-3 years of hands-on experience working in end-user support and reporting
• Proficiency in the Microsoft Office/Office 365 environment.
• Excellent communication and presentation skills, with the ability to effectively convey complex information to stakeholders.
• Strong problem-solving skills and ability to work independently as well as part of a team.
• Knowledge and experience of Oracle NetSuite is a plus.
• Experience with Microsoft Power BI or other data analytics platforms is a plus.