Engage U Coordinator

Engage U Coordinator Job Summary Representing a high-impact approach to improving student outcomes, Engage U aims to facilitate innovative and holistic pathways to higher education for all students. The Herriman-based Engage U Coordinator will coordinate targeted programming, perform engagement-centered community outreach, and serve as a first-stop resource referral guide to help direct current and prospective students toward the full suite of university services and resources, such as admissions, transfer student success, financial aid, and academic advising. The coordinator will collaborate with the program manager to develop, implement, and assess Engage U programming at the Herriman campus. This programming centers around improving access to and demystifying available student support services, and often requires partnership with internal campus partners to provide content area expertise. The Herriman Campus partnership between the University of Utah and Salt Lake Community College is designed to improve ease of transfer access between the two institutions by allowing students to complete an associate's degree and transfer to the University to complete a bachelor's degree, all in one location. To that end, the Engage U coordinator can expect to work closely and collaboratively with individuals from both institutions to support student aspirations and inquiries. This position will be based at the Juniper Building at the Herriman Campus (14551 South Sentinel Ridge Blvd, Herriman, UT 84096) with remote work as arranged with supervisor, and occasional work at the University of Utah (main campus). Responsibilities • Plan, implement, and assess Engage U programming at the Herriman Campus with support and guidance from the Engage U program manager and in alignment with the Engage U strategic plan. • Develop familiarity with available college access and university resources and refer current and prospective students to the correct resource in a timely and effective manner. • Assist the Engage U program manager in planning, developing, and implementing exploration opportunities, including resource fairs, industry visits, parent sessions, community activities, and opportunities to partner with SLCC when relevant. • Track information on college or resources utilized; creates reports as required. Maintain database of student interactions and provide data and information on students served when requested. • Work collaboratively with college departments and main campus content and service experts to implement targeted strategies to enhance student success services from students’ start to finish. • Perform other related duties as assigned. Knowledge, Skills, and Abilities: • Knowledge of and ability to follow college policies and procedures. • Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications. • Knowledge of academic and/or customer service techniques. • Skill in listening to issues, synthesizing information, and reaching sound conclusions. • Skill in dealing effectively with students and/or parents. • Skill in setting up and maintaining detailed records. • Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with attention to detail. • Ability to work independently while contributing to a team environment. • Ability to analyze problems, identify solutions and take appropriate action, and resolve problems using independent judgment and decision-making processes. • Ability to establish and maintain effective working relationships with supervisors, other department staff, students, and the public. Work Environment and Level of Frequency that may be required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Physically navigating campus, person-to-person communication (which could include spoken communication, ASL signing, or another kind of communication based on the employee) Often: Written communication, including use of computers Seldom: Movement of boxes or other items Engage U is enthusiastic about working with employees to best suit work environment and physical requirements to individual needs. Minimum Qualifications Bachelor’s degree in a related field plus one year directly related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Computer skills including word processing, presentation, creative, and spreadsheet software experience. Familiarity with the University of Utah’s academic processes preferred. Special Instructions Requisition Number: PRN38273B Full Time or Part Time? Full Time Work Schedule Summary: M-F, 8am-5pm. Some weekends and nights as needed. Department: 02235 - Undergrad Studies Advocacy Prg Location: Campus Pay Rate Range: $50,000 Close Date: Open Until Filled: Yes To apply, visit https://utah.peopleadmin.com/postings/163317 jeid-4e7a9140989f4b4eae84d20b2931daea