Client Relations & Service Coordinator

Alaant Workforce Solutions is proud to partner with a leading innovator in ultrawideband RF military antennas to hire a Client Relations & Service Coordinator! The successful candidate will be responsible for managing client relationships and coordinating service activities within our machine fabrication shop. This role requires excellent communication, attention to detail, and a customer-centric mindset. Hours and Benefits for the Client Relations & Service Coordinator: Monday-Friday, 7:00am-3:30pm $21.00-$24.00 an hour depending on experience Comprehensive benefits package including medical, dental and vision insurance; retirement savings plan Responsibilities for the Client Relations & Service Coordinator: Act as the primary point of contact for clients, addressing inquires and ensuring exceptional service delivery Coordinate service requests, including scheduling maintenance Collaborate with internal teams to facilitate timely and efficient resolution of client issues and concerns Maintain accurate records of client interactions, service history, and relevant documentation Proactively identify opportunities to enhance client satisfaction and drive business growth Assist with administrative tasks, such as preparing quotes, processing orders, and managing invoicing Requirements for the Client Relations & Service Coordinator: High School Diploma or equivalent Previous experience in client relations, customer service or related roles within the manufacturing or fabrication industry Proficiency in Microsoft Office, specifically Excel For more details on this role contact: Ila Kochan, Talent Acquisition Specialist, Ila.kochan@alaant.com, (518)-689-0716 Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies. This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews. Connect with us on LinkedIn, Facebook, Twitter, Instagram, TikTok, & Glassdoor At Alaant we believe in People First! We Care. We Listen & We Support. www.alaant.com