Customer Service Representative - 366241

MAU is hiring a Customer Service Representative at GHCI in Harleyville, SC. As a Customer Service Representative, you will manage day-to-day contact with customers in an open environment, processing customer orders for Keystone and Giant Cement, communicating with carriers, dispatching trucks, as well as other administrative duties. This is a direct-hire opportunity.

Benefits Package

• Health, dental, and vision insurance
• Paid vacation
• Paid holidays
• Paid time off
• 401k
• Opportunity for advancement

Shift Information

• 1st shift, 8:00 AM – 5:00 PM

Required Education and Experience

• High school diploma or GED

General Requirements

• Knowledge of computer systems, such as Microsoft Word, Excel, Teams, and SAP
• Ability to use multi-line phone systems, handling numerous calls throughout the day

Preferred Requirements

• Experience with cement sales and dispatching of trucks

Essential Functions

• Provide excellent customer service by taking orders and processing them in an efficient and timely manner
• Handle order entry administration duties
• Handle customers’ issues and communicate with other departments
• Coordinate shipments with transportation vendors
• Communicate with shipping departments on product availability, customer/salesman request, etc.
• Handle fast-paced office in an open environment
• Inventory control dealing with both plants and terminals

#PS

MAU Workforce Solutions staffs excellent, effective people for their partners, allowing them to focus on their core competencies. Headquartered in Augusta, GA since 1973, MAU is a family-owned, minority company making lives better for applicants, clients, and employees through innovative workforce solutions. Today, with Branch and vendor on premise locations across the South and recruiting partners worldwide, MAU has global capabilities to help with all staffing, recruiting, and outsourcing needs.