Sales Manager, Hybrid Schedule

Description:

The Delta Marriott Orlando Celebration is currently seeking a dynamic, experienced, and motivated individual for the position of Sales Manager at our StepStone Hospitality managed hotel In Kissimmee, Florida. Marriott experience is a plus. CI/TY experience is highly recommended. Local Market experience highly recommended

· Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.

· Work closely with clients to develop all details of all banquet functions.

· Be fully knowledgeable of competitive markets outside the area.

· Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies

· Follow Sales policies and procedures as developed in the annual Marketing plan

· Make personal sales calls

· Conduct site tours for potential clients

· Maintain professionalism in problem situations.

· Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.

· Upsell to improve revenue generation on property.

· Attend trade shows, industry and local events that create opportunities for networking

· Develop creative marketing techniques

· Achieve and exceed individual and team annual goals as established by the annual Marketing plan.

· Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.

· Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

· Maintain correct procedures for credit control, financial transactions, and security of financial assets.

· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Ability to accurately use various office and sales software.

Requirements:

* Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

* Ability to assist with the design and preparation of statistical reports and presentations as needed.

* Ability to accurately report information.

* Ability to assist with various office department tasks as needed.

* Ability to scrupulously follow all StepStone and hotel policies and procedures.

* Attend required meetings.

* Marriott experience is a plus.

* CI/TY experience is highly recommended.

* Local Market experience highly recommended

EOE/M/F/D/V