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in Jasper, GA
Support Center Operations Intern
•Today
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Jasper, Georgia |
Compare Pay
Estimated Pay We estimate that this job pays $13.62 per hour based on our data.
$10.42
$13.62
$21.51
About this job
Job Description
Job Description
Description:
Internship Overview:
We are seeking a motivated individual to join our team for a support center internship focused on customer service, financial analysis (including accounts receivable), and administrative duties. This internship presents a unique opportunity to gain hands-on experience and develop essential skills in a dynamic and fast-paced environment.
Key Responsibilities:
Customer Service:
- Assist with inbound and outbound customer inquiries via phone, email, and chat.
- Provide timely and professional responses to customer requests and concerns.
- Collaborate with team members to ensure a positive customer experience at every touchpoint.
Financial Analysis:
- Support the finance team in accounts receivable management and analysis.
- Assist with invoicing, billing reconciliation, and financial reporting tasks.
- Conduct research and data analysis to identify trends and insights for decision-making.
Administrative Duties:
- Perform general administrative tasks such as filing, data entry, and document management.
- Assist with special projects and initiatives to support operational efficiency.
- Organize and maintain digital files, ensuring accuracy, accessibility, and compliance with company policies and regulations.
- Collaborate with team members to streamline workflows and improve efficiency in information retrieval.
Benefits:
- Hands-on experience in customer service, finance, and administrative functions.
- Mentorship and guidance from experienced professionals in the industry.
- Opportunity to develop transferable skills and explore potential career paths.
Qualifications:
- Strong communication skills and a customer-focused mindset.
- Detail-oriented with the ability to prioritize tasks and manage time effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and basic computer skills.
- Eagerness to learn and a proactive approach to problem-solving.
- Open to individuals who are still exploring career options or haven't declared a major yet.