Experienced Pool Repair Technician

Benefits/Perks

• Tools of Trade and training will be provided
• We provide company vehicle
• Competitive compensation
• Commissions
• Career progression opportunities
• Enjoy working outdoors!
• PTO
• Medical Insurance
• Dental
• 401(k)

Company Overview
Why you will love being part of the Poolwerx Team
Not only is your office in the sunshine by sparkling pools all day, but Poolwerx is a brand that cares about its people. With values such as People first, always and Do the right thing, we are committed to the wellbeing of our team members.
We place great emphasis on staff development and understand the importance of ensuring our people have the opportunity for a long-term career through continuous growth and up-skilling.
If youre looking for a company that can navigate the challenges of 2024, offer you stability, flexibility, and career opportunities, look no further!

Job Summary
The Experienced Pool Repair Technician will provide professional and technical services to our valued clients, problem-solving and ensuring consistent client satisfaction.

Responsibilities

• Provide a reliable, efficient, and professional service to clients and client follow-up.
• Troubleshoot and repair pool equipment such as pumps, heaters, controllers, and filters.
• Perform all needed repairs and/or installations professionally and safely, in line with manufacturer recommendations and all applicable codes.
• Maintain accurate and current technical information and skills
• Maintain a clean and safe vehicle environment, including vehicle presentation, adhering to OSHA policies & procedures.
• Maintain and service the motor vehicle and pool care care equipment. Report vehicle maintenance needed.
• Communicate repair needs with clients and service department
• Ensure your vehicle is adequately stocked with products and tools to perform repairs and installations
• Record all materials and products used on-site for invoicing purposes.
• Identify poolside opportunities for upselling/sales opportunities
• Start new service pools and service pools as needed
• Assisting with technical questions that come from the service staff
• Adhere to all safety protocols and procedures and report any unsafe conditions.
• Attend all training sessions, staff meetings and activities as requested to remain up to date on all innovations in the business so that the service provided is always "best practice".
• Maintain positive, honest, open, and effective communications, relationships and morale at all levels in the business.
• Perform other duties as required by manager

Qualifications

• High school diploma or equivalent
• Certified Pool Operator (CPO)certification, or willingness to obtain certification if requested.
• Good communication skills
• Current Drivers License & good driving record
• Willing to submit to background check & drug testing
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Ability to spend most of working time standing, walking, and moving around
• Able to push, pull, and lift 50 lbs.
• Excellent interpersonal and customer service skills
• Sales and marketing awareness and skills
• Basic level calculation skills.
• Ability to work independently and as part of a team
• Excellent organizational skills, including time management
• Computer and smart phone skills
• Excellent problem-solving skills ability
• Ability to work overtime as needed.
• Self motivated
• Reliable
• Good attendance record
• Low callback rate