Qdoba Catering Sales & Community Coordinator - Springfield, MO

Are you a positive, innovative & hard-working individual who enjoys providing customers with a meaningful and memorable experience? Would you love to be a part of making a small, but positive impact in the communities that we serve? Then we want you to be a part of the Q-Crew at our corporate office in Springfield, MO.

Why work with us? We offer accommodating schedules, benefits (including 401K), a competitive bonus & referral program, opportunities to grow from within (we prefer it that way) and a 50% off employee discount.

What we’re looking for: We are seeking out individuals who take pride in what they do and who want to grow with us! We’re seeking committed, organized & coachable team members to help grow our Catering Sales & Community Outreach department to allow for us to make big impacts as a brand. Sound like the perfect fit? Keep reading for more info.

Position: Catering Sales & Community Coordinator

Desired Experience: Entry - mid level

Hourly Compensation: $13 - $15 per hour based upon experience

Scheduled Hours: Monday - Friday from 10:00am – 3:00pm CST

Reports to: Catering & Marketing Director

Catering Sales & Community Coordinator’s role: In this role, you would be a part of our Leadership Team. As a member of that team, you would help to execute the company’s brand strategy, vision, mission & values. These actions & efforts result in a great customer experience, maximized sales and continued growth opportunities for our employees. By recognizing the importance of our team members, we can strengthen our efforts to achieve our goals together. We provide numerous opportunities for career growth & especially love when the opportunities arise to promote from within.

Overall Tasks & Responsibilities:

• Input all details for catering orders & events into appropriate software and filing systems (you will be trained on these systems and processes).
• Coordinate timelines, the customer’s order needs, store assignment, driver ability, and additional details as needed.
• Coordinate details & scheduled catering orders with store managers, district manager and appropriate leadership team members to ensure clear & concise communication and execution throughout all involved levels.
• Ensure top quality sales, customer service and outreach efforts.
• Targeted outreach to the areas we serve to build a strong potential client base while maintaining relationships with current customers via phone call, email, in-person etc.
• Keep the Catering Systems organized & up-to-date as we progress throughout each year.
• Create gift baskets, coupons, and other auction-able items for community events when necessary.
• Participates in word-of-mouth advertising and promoting Qdoba at community events.
• Performs other relevant duties and responsibilities as required or requested.

Desired Qualifications:

• Comfortable with Microsoft Office Email & Excel basics.
• Comfortable with Google Drive & tech related practices.
• Comfortable & confident when speaking to customers over the phone/email.
• Comfortable with cold calling & emailing.
• Willingness to learn & complete position training.
• Detail oriented & able to complete tasks diligently and on time.
• Reliable, responsible and possess a strong work ethic.
• Positive & professional attitude.
• Excellent written and communication skills.
• Strong time management skills.

Bonus Qualifications:

• Previous experience in food service or sales/outreach related fields.
• Experience using Monkey Media Solutions for catering services.

Professional Benefits:

• Opportunities to be promoted from within.
• 50% Off Employee Discount
• Medical insurance.
• And more!

Personal Benefits:

• Great work-life balance!
  1. With a set schedule you’re able to plan your days with ease.
  2. In-person office hours of operation (10:00am – 3:00pm CST) which allows for you to have time in the mornings & evenings to complete whatever personal duties you have. Please note that these hours are subject to change due to increased catering demands/growth. This will be discussed with you beforehand.
  3. You are assigned a work cell phone - meaning that you won’t be disturbed outside of your working hours, so long as you stay organized and on top of things.
• Quiet & kind team atmosphere
  1. The Springfield office is quiet and many times team members are in and out throughout the day. Allowing for you to have a quiet and low stress work environment. Team members are always willing to help answer any questions you might have via in-person or over the phone.
  2. We want you to succeed in your role & in life! We’re here to support you and give you the best hands-on training possible to set you up for success.
  3. Hungry? You can walk next door to our Kansas Expressway location to get a meal with your 50% off employee discount.
  4. We’ll make sure you’re comfortable & confident in yourself and your role. With in-person training, available team members, a computer system and catering binder full of helpful information, you’re guaranteed to be set up for success.

Who We Are: The Burrito Concepts, LLC franchise of Qdoba aims to provide a sustainable fast-casual dining experience in our community through innovation, crave-able creations and service with a smile. We are Qdoba Mexican Eats – Burrito Concepts, LLC, an independently owned & operated restaurant franchise with locations throughout Missouri, Arkansas & Oklahoma. We began our operation in 2004 with our first store on South Kansas Expressway in Springfield, MO and have been proud members of the communities we serve ever since! We are now solely a family owned & operated company and that is shown through our company values and team member appreciation.

Qdoba is an equal opportunity employer.

A criminal background check and a job-fit assessment and interview are required as part of the on-boarding process.

** Burrito Concepts, LLC participates in federal and/or state tax credit programs. After submitting your application and resume, please complete the Work Opportunity Tax Questionnaire (Step 2) at http://burritoconcepts.com/wordpress1/careers/

The questionnaire is required of all applicants. The information you give will be used to determine the company's eligibility for these programs and will in no way negatively impact any hiring, retention or promotion decisions.