Global Information Technology Enterprise Solutions Intern

About Fresenius Medical Care
Fresenius Medical Care (FME) is the world's leading provider of products and services for individuals with renal diseases. We care for more than 332,000 patients in our global network of roughly 4,000 dialysis clinics. At the same time, we operate around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.

About Global Digital Technology & Innovation Organization
FME’s Global Digital Technology & Innovation Organization (DTI) is a team of technology enthusiasts who are passionate about leveraging the power of technology to improve our patient and employee experience. Our DTI Teams partner with colleagues across the company to drive conversations around what technology can help make possible. Our teams solve complex business problems using a combination of technology, innovation, and ideation. Global DTI provides the partnership, expertise, digital tools, and technical capabilities to help fuel our company’s continued growth and FME25 transformation.

Global Information Technology Enterprise Solutions Intern

We are seeking intellectually curious, driven, and tech-savvy students to join our Digital and Information Technology team as a Global Enterprise Platforms Summer Intern. As a summer intern with Fresenius Medical Care, you will be teaming with a world-class IT organization to help solve real-time global digital challenges.  You will be exposed to the Health Sciences industry as well as global technical platforms used in almost all global industries.  For example, we have projects utilizing Workday, SAP, ServiceNow, Salesforce, Snowflake, Unily and many more. Additionally, students will be exposed to technical project management, agile development processes and both cloud (AWS and Azure) as well as on-prem solutions to meet our global requirements.  The ideal candidate will be enthusiastic about technology, willing and eager to learn, and possess strong communication skills. This internship provides an excellent opportunity to experience hands-on “solutioning” for global enterprise IT solutions and services.

Responsibilities:

• Assist team members with ongoing projects by conducting research, analyzing data, and providing solution/service recommendations on various technology platforms.

• Identify roadblocks or technical limitations and propose alternatives or new solutions, demonstrating critical thinking and problem-solving skills.

• Collaborate with team members in development and deployment of IT solutions to improve efficiency and productivity.

• Participate in global IT projects on myriad major solutions across various stages of development and deployment.  Projects may involve requirements gathering, solution analysis, solution deployment, quality control, testing, compliance, cybersecurity, reporting, and data privacy.  Major platforms include:  Workday, SAP, ServiceNow, Salesforce, Snowflake, Unily and many more.

• Document IT procedures, maintain accurate records and data sets, and ensure data integrity compliance and confidentiality.

• Assist with helpdesk and ticket resolution in areas such as:  infrastructure, system support, software development, collaboration, data/analytics, and other key IT areas.

• Stay current with emerging technologies and trends in the IT industry and make recommendations for adoption where applicable.

• Adhere to company policies and procedures regarding information security and data privacy.

• Actively engage in learning opportunities provided by the organization to enhance skills and knowledge relevant to the role.

• Undertake additional tasks and responsibilities as assigned by supervisors to support departmental objectives.

In this role, you will have the opportunity to gain:

• Hands-on experience on global enterprise IT operations.

• Mentorship from experienced IT professionals.

• Experience in working on real-world, global IT projects.

• Exposure to a variety of technologies, methodologies and systems/services/solutions.

• Potential future career opportunities within the organization.

This job description is intended to convey information essential to understanding the scope of the Enterprise Solutions Intern position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role. Management reserves the right to modify, add or remove duties as necessary.

Qualifications:

• Currently pursuing a degree in Computer Science, Information Technology, SW Engineering, HW Engineering, Human Factors Engineering, Data/Analytics, Math, Human Resource Information Technology, or a related field.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively in a team environment.

• Eagerness to learn new technologies and take on new challenges.

• Prior internship or work experience in IT is a plus but not required.

• Interest in the Health Sciences mission and goals.

This is a paid hourly internship position with a competitive rate. The duration of the internship is between 9-12 weeks depending on the candidate's availability and performance. Interns will be expected to be onsite approximately 2-3 days a week, in our Lawrence and/or Lexington, Massachusetts locations.  We offer a supportive work environment where you can learn and grow your skills while making meaningful contributions to our organization's IT initiatives. If you are passionate about technology and eager to kick-start your career in IT, we encourage you to apply.