Account Executive

ROLE

The purpose of this role is to increase revenue by enrolling qualified, inbound prospective students into our training.  Account Executives understand that they are more than "Sales," and that they are the first impression a prospect will get of the company and thus they must be professional, an effective communicator, and excellent at building rapport and trust.  They must be diligent, humble, tenacious and ready to learn and implement our systems.  They are motivated by helping our students achieve the highest levels of success.  Account Executives understand that the sales process itself is a choreographed experience that qualifies the candidate ensuring they are a good match for our company while simultaneously having the customer begging to enroll. 

RESPONSIBILITIES

• Establish, develop, and maintain positive business and customer relationships
• Move all prospects to the proper stage of the pipeline via CRM throughout the day
• Maintain a clear, up to date, and accurate pipeline in our CRM
• Ensure that automated SMS are being sent and report any issues to Marketing
• Follow up diligently and consistently with potential students over extended periods using our systems via SMS and email
• Document all interactions with all prospects and students in the "notes" section of CRM
• Educate prospective students on our training, enrollment, and renewal processes
• Allow Senior Account Executive to shadow calls and give feedback
• Available 9am-5pm local time to take calls, meet with Team, train, etc.
• Assist with enrolling students
• Facilitate smooth new student enrollment, onboarding, assignment to Coach, and handoff to Coach
• Train how we train (Powerbatics Bodyweight Strength & Sklill) to "practice what we preach" (you don't need to be an expert, just part of the community and training)

RESULTS

• All prospects are properly moved in CRM, automated SMS sent, follow ups completed by EOD
• A close rate of at least 80% of qualified inbound applications per week is maintained
• All qualified prospects are consistently followed up with indefininitely
• Collaborate with Data Collector to make sure all sales data is accurate for weekly and monthly reports
• Effective communication with the rest of staff
• All internal systems and communications requirements are properly followed

REQUIREMENTS

• Humble, diligent, tenacious
• High-volume transactional sales experience (
• Excellent communicator over the phone / video conference
• Experience with business to customer (B2C)
• Must have knowledge of basic anatomy, biomechanics, and athletic terminology
• Open to learning new processes and systems
• Routines-driven
• Enjoys a fast pace
• Accurate work
• Self-sufficient, good time management, receptive to input
• Well organized, won't let anything slip through the cracks

SALARY

• Starts at $60,000 per year, no commission
• If you are outside this range, please apply anyway

LOCATION

• Remote, but our headquarters are in Alaska if interested