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in Clinton, TN
SOCIAL COUNSELOR SUPERVISOR - 04162024- 56918
•12 days ago
Estimated Pay | $34 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Clinton, Tennessee |
Compare Pay
Estimated Pay We estimate that this job pays $33.7 per hour based on our data.
$18.88
$33.70
$51.57
About this job
Job Information
Opening Date/Time04/16/2024 12:00AM Central TimeClosing Date/Time04/22/2024 11:59PM Central TimeSalary (Monthly)$3,958.00Salary (Annually)$47,496.00Job TypeFull-TimeCity, State LocationClinton, TNDepartmentHealthState of Tennessee Job Information
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, LOCAL HEALTH DIVISION, ANDERSON COUNTY
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree in social or behavioral science and experience equivalent to three years of full-time professional social or human services counseling work; additional qualifying graduate coursework in social work may be substituted for the required experience, on a year-for-year basis, to a maximum of two years; Or three years of full-time professional social or human services counseling experience with the State of Tennessee.
Necessary Special Qualifications: Applicants for this class may be required to:
- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Agree to release all records involving their criminal history to the appointing authority;
- Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
- Submit to a review of their status on the Department of Health's vulnerable person's registry.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary
Summary: Under general supervision, is responsible for professional social counseling work of average difficulty and supervisory work of routine difficulty; and performs related work as required.
Distinguishing Features: An employee in this class is responsible for supervising subordinates providing professional social counseling services. This class differs from that of Social Counselor 2 in that an incumbent of the latter is responsible for professional social counseling work. This class differs from that of DHS Supervisor 1 in that an incumbent of the latter is responsible for supervising subordinates providing professional social counseling services or determining clients' eligibility for receiving monetary benefits for social services.
Responsibilities
Performing Administrative Activities:
- Directs, supervises and evaluates/reviews work activity for subordinates according to policy.
- Selects applicants to recommend for hiring.
- Supervises and participates in the preparation and maintenance of a variety of reports related to assigned program.
- Interviews prospective employees to gather information of their work history, training, and education.
- Asks questions to assess applicant's ability to meet job requirements.
- Identifies exceptional performance characteristics through employee discussions and personal observations.
- Manages the activities for all social work staff for one or more programs.
- Observes subordinates as they perform tasks to ensure efficiency in work and planning activities.
- Advises staff on policies and procedures.
- Reviews charts of external customers to ensure compliance with program policies, procedures and guidelines.
- Makes periodic home visits with internal customers to observe interactions with external customers (e.g., families).
- Monitors program activities to ensure goals are being met.
- Monitors computerized assessment and/or chart documentation to determine potential issues within a family unit.
- Performs public contact and liaison work within other departments, governmental entities, social and community agencies in explaining and interpreting programs and obtaining desired actions.
- Communicates effectively and professionally with those outside of the department following the organizational structure and guidelines.
- Provides training and orientation to new staff to ensure thorough knowledge of program guidelines and policies.
- Provides ongoing training as specific needs are identified.
- Accesses the quality of services for families based on identified needs and appropriateness of referrals.
- Determines how well the subordinate interacts with families served by periodic supervisory home visits.
- Maintains contact with other related program staff in order to coordinate efforts.
- Communicates effectively and professionally according to organizational structure and guidelines.
- Evaluates recorded documentation to determine whether events or processes comply with policies, regulations, or standards.
- Communicates and interprets program guidelines and policies to internal and external customers.
- Empowers and motivates internal customers in accomplishing the program objectives.
- Handles complaints and resolve conflicts from external and internal customers.
- Discusses difficult cases or situations with subordinate and/or supervisor to assist in problem solving.
- Assigns staff to program work plans and activities by comparing program requirements and needs with staff's availability, experience working in a particular program, level of independence and training in specified areas.
- Reviews categorization of level of need in order to determine appropriateness of planned services for external customers.
- Maintains competency by acquiring additional knowledge for the job.
- Provides guidance and advice to improve efficiency and quality of program operations and services.
- Identifies trends and areas for improvement.
- Prioritizes tasks based on importance, urgency and other scheduled activities.
- Uses computers to analyze data or report information.
- Discusses methods to improve performance and motivate subordinates.
- Identifies, prioritizes and shares relevant information from all appropriate sources.
Competencies
Competencies:
- Decision Quality
- Hiring and Staffing
- Managerial Courage
- Approachability
- Compassion
- Customer Focus
- Ethics and Values
- Integrity and Trust
- Listening
- Managing Diversity
- Patience
- Administration and Management
- Clerical
- Customer and Personal Service
- Education and Training
- Law and Government
- Personnel and Human Resources
- Philosophy and Theology
- Psychology
- Active Learning
- Active Listening
- Critical Thinking
- Learning Strategies
- Monitoring
- Reading Comprehension
- Speaking
- Writing
- Coordination
- Instructing
- Negotiating
- Persuasion
- Service Orientation
- Social Perceptiveness
- Complex Problem Solving
- Management of Personnel Resources
- Time Management
- Category Flexibility
- Deductive Reasoning
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Written Comprehension
- Written Expression
- Speech Clarity
- Speech Recognition
Tools & Equipment
- Personal Computer
- Telephone
- Fax Machine
- Printer
- Scanner
- Copy Machine
- Calculator
- Personal Vehicle
Other office related equipment as required
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.