Administrative Assistant

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SERVPRO of Madison County is hiring an Administrative Assistant!

We are seeking someone who is GREAT on the phone, who has excellent analytical skills and who is a serious multi-tasker. If you are self-motivated, have a positive attitude and have superb interpersonal skills, then you'll thrive in this work environment. Our ideal candidate is one who is proactive, experienced, truly enjoys providing great customer service and loves taking ownership of your work. You will be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and email.

Key Responsibilities

• Provide excellent customer service
• Receive general phone calls and greet visitors
• Perform fundamental daily administrative tasks to assist the office team
• Accounts Receivable
• Send out invoices to customers and clients
• Keep track of all invoices sent and revenue collected for each job
• Ability to communicate with insurance adjusters and customers to receive payment
• Meet with Management to review progress and AR reports
• If needed, refer aging AR issues to collection agencies or attorneys
• Maintain documentation of incoming invoices related to the business
• Receives, organizes and distributes incoming mail
• Perform detailed and accurate data entry with an ability to identify numerical errors

Assist other departments, as needed

Position Requirements

• Customer service experience a plus
• Self motivated and goal oriented
• Highly dependable
• High school diploma/GED (preferred)
• Must be knowledgeable and comfortable with new computer applications

Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task

Benefits:
SERVPRO of Madison County offers:

• Competitive compensation
• Career progression
• Professional development

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.