Customer Service Representative/Lab Assistant

PharmaLogic offers you an exceptional opportunity to join our dynamic team as a Customer Service Representative/Lab Assistant!

PharmaLogic is the fastest-growing SPECT & PET radiopharmaceutical solutions provider and contract development and manufacturing organization (CDMO) with radiopharmacies across North America.

We are passionate about expanding the power of radiopharmaceutical technology to provide transformative diagnostic and therapeutic agents to patients from bench to bedside.

Role Summary:

As a Customer Service Representative/Lab Assistant, you will play an essential role in delivering nuclear pharmacy products and services to and from the company's clients consisting of hospitals, physician's offices, community medical centers and other hospital and medical facilities. We are Looking for qualified individuals for a driver position to deliver radiopharmaceuticals to hospitals and clinics.

The hours of operation are 1:00 am - 9:00 am.

Pay is $17/hour.

Job Responsibilities and Duties:

Ensures the timely delivery of nuclear pharmacy products to predetermined customers on specific routes while meeting internal schedule and quality standards. Follow map/directions to locate delivery locations efficiently.

Unloads products as per client specifications while providing excellent customer service.

Acts as a customer service liaison for the company, including treating all internal and external customers with respect, listening to and assisting in resolving customer complaints. Informs management of complaints or requests in a timely manner.

Accepts returns from clients where applicable.

Performs quality control on samples of medication lots

Checking in and receiving our morning inventory

Helps to coordinate our other drivers in the morning.

Completes appropriate paperwork for deliveries and returns.

Maintains the cleanliness and appearance of the inside and outside of delivery vehicles and facility.

Assists with the stocking of products and supplies throughout Facility as well as tracking inventory.

Notifies Pharmacy Manager when products or supplies are low, need to be re-ordered or replaced.

Performs routine safety checks on vehicles and pre-trip vehicle inspections according to company guidelines.

Immediately reports all vehicle maintenance issues or malfunctions to Pharmacy Manager.

Follows Standard Operating Procedures while safely carrying out the responsibilities of position. Complies with all company safety standards, and all federal, state and local laws.

Obtains required DOT training and certification.

Performs other related duties as assigned by Pharmacy Manager such as setting up boxes for packaging and delivery, as well as cleaning in the general lab and assisting in making local deliveries when necessary.

Shift duty hours are 1:00 am to 9:00 am.