Pool Deck Hospitality

Job Description

Position Title: Pool Attendant

Resort and Location: The Colonies at Williamsburg

Department: Activities and Pools

FLSA Status: Non-Exempt

Reports To: Activity Manager and Supervisors

Position Summary:

This position is primarily responsible for cleaning and maintaining the pool hospitality deck and monitor the pool bathrooms. Pool Attendants are in direct contact with guests daily and must maintain a strong hospitality centric spirit in accordance with DMI values. Pool Attendants are responsible for maintain order and providing a safe environment for guests in the pool area. Enforcing all safety protocols and rules. Works closely with the Activity staff and assists with all activities as needed.

Specific Responsibilities:

• Inspects and maintains all pool bathrooms to ensure safety and cleanliness standards. Notifies supervisor to order bathroom equipment when needed.
• Assists with the activity staff and all activities as needed, covers the smoothie and cabana bar at times
• Cleans pool and spa tiles for cleanliness and safety standards.
• Maintains accountability for pool towels, ensures that minimal damage or loss is accounted for by distributing pool towels accordingly.
• Cleans tables and chairs daily to ensure cleanliness and safety standards.
• Cleans and maintains pool deck by removing trash and debris throughout the area.
• Communicates with owners/guests on a daily basis to provide a Gold Crown hospitality setting.

Position Requirements (Skills/Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements (Skills/Abilities):

Experience:

Experience:

One to two years of hospitality-related experience is required. Resort and hospitality experience highly desirable. Must be able to manage multiple priorities simultaneously; communicate effectively at all levels; and demonstrate the ability to analyze and resolve problems. Must possess significant computer software program experience, especially Excel and Word. Previously working with children and adults in activities preferred but not required.

Flexible Scheduling:

Must be able to work at flexible schedule such as Evenings, Friday, Saturday, Sunday, and Holidays.

Physical Demands:

While performing the duties of this job the employee is required to walk, stand, stoop, kneel, crouch or crawl. The employee is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight. Must be able and willing to work

The employee will occasionally be required to climb a step ladder or balance and, to talk, hear and/or smell. The employee must regularly push, pull, lift and/or move 10-25 lbs. And occasionally push, pull, lift and/or move 50 or more pounds with assistance. Specific Vision abilities required for this job include Close vision, Distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good Customer Service skills are a must. Must be able and willing to work outside during the summer season as needed.

Standards of Appearance:

This position is highly visible in all resort areas, team members must present a clean professional appearance and must adhered to Daily Management, Inc., Local Standard Operating Procedures-Standards of Appearance.

Standards of Conduct:

The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.

Note:

This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Job duties will vary based on the property location specific. Team members will be required to perform any other job-related duties assigned and needed in their role. This document does not create an employment contract, implied or otherwise, other than an "at will" employment agreement.