Hernando Co Healthy Start Family Care Coordinator

Do you enjoy helping others? Would you like a career that provides you an opportunity to help families and to make a difference in the lives of children? Join us in creating a brighter future for children and their families.

At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future. However sometimes children, and their families, need additional support to ensure their safety and well-being. That is where we step in.

This position provides basic social services to individuals and/or families participating in the Healthy Start Program in (Hernando) County. The responsibilities include case management for Healthy Start clients and education and ensuring clients receive appropriate referrals and services in compliance with Healthy Start Guidelines. Funding for this position is provided by the Healthy Start contract to improve pregnancy outcomes.

ESSENTIAL FUNCTIONS:

• Bilingual in Spanish and English
• Perform case management services for individuals/families receiving Healthy Start services.
• Assist clients in accessing community services and provide information and education to clients about smoking cessation, childbirth education, breastfeeding support, interconception education and reproductive life planning, parenting and infant growth and development.
• Initiate tracking procedures for client, family of client and client’s provider to manage appointments and referrals for services.
• Assess the educational needs of Healthy Start clients who are at risk for poor pregnancy outcomes.
• Assist with providing office coverage and be available to receive any phone calls or assist any visitors to the Healthy Start Office during required office hours.
• Complete all Healthy Start assessments and home visits as required per program guidelines.
• Maintain/update client files and ensure Healthy Start database is updated as required per policy and Healthy Start Standards and Guidelines.
• Assist in conducting outreach activities to providers and other community organizations to promote the Healthy Start program.
• Participate in quality improvement and quality assurance activities of the program to enhance services.
• Prepare and facilitate group connections as required. Encourage clients to attend.
• Conduct client satisfaction surveys as related to the Healthy Start guidelines and protocols.
• Complete documentation and accurately code for Healthy Start services in WFS within 72 business hours.
• Complete initial assessments as required by the Healthy Start Standards and Guidelines and core performance measures.
• Attend meetings, classes/conference and in-service programs as requested or assigned to update knowledge and skills related to the Healthy Start Program.
• Must maintain positive working relationships with other community agencies and medical providers.
• Assists with completion of monthly and quarterly reports.
• Complete all job duties and case management tasks within the required times.
• Other duties as assigned.

This list of functions is not intended to be exhaustive. Kids Central reserves the right to revise this job description as needed to comply with actual job requirements.

QUALIFICATIONS:

Education/Experience

Bachelor’s degree in Social Sciences, Social Work, Human Services or a Health-Related Field such as Health Education, Child Maternal Health or Public Health is required. 2 years of related experience preferred. Experience conducting home visits with similar population preferred. Bilingual (Spanish) preferred.

Licensure/Certifications

Valid Florida driver’s license and insurable by agency’s current insurance carrier.

Other Requirements

Must successfully clear Level II Background Screen

Must possess an acceptable driving record, and have reliable transportation

KNOWLEDGE, SKILLS & ABILITIES

• Excellent knowledge of community resources
• Excellent interpersonal and communications skills (verbal and written)
• Excellent computer skills in Microsoft Office Suite (Word, Excel, Powerpoint)
• Effective public speaking skills
• Ability to adapt to a virtual working climate as needed
• Ability to travel up to 75%
• 100/300 insurance is required if transporting clients in personal vehicle
• Ability to lift 10-25 pounds
• Ability to safely operate a motor vehicle
• Ability to work evenings and weekends as needed
• Ability to work in an environment with frequent interruptions and a moderate noise level
• Ability to independently complete job duties within required time frames
• Knowledge of family and systems theory
• Knowledge of obstetrics, pediatric health, and health care systems preferred

Work Environment/ Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is generally in an office/virtual environment but may also be required to visit other settings such as a client’s home, court, or other agencies. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and to reach with hands and arms. The employee must also frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is regularly required to bend/stoop and kneel. Repetitive motion is also required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.