Payroll Specialist

JOB SUMMARY

As the Payroll Specialist, you will provide exceptional internal customer service to all team members during every interaction. In this role, you will be responsible for processing payroll, compiling payroll data, managing withholdings, and maintaining accurate payroll records. This role is crucial for ensuring employees are paid correctly and on time, in compliance with federal and state regulations. The ideal candidate will bring a robust understanding of multi-state payroll tax laws and have experience with payroll systems implementation and end-user training and support.

PAY INFORMATION

$60,000-$70,000 Annually

This position is bonus eligible

LOCATION

Position is based in Arizona, Oregon, Washington, or Texas

LEADERSHIP RESPONSIBILITIES

In this role, leadership responsibilities encompass strategic guidance, team support, and effective change management within the payroll department. This involves providing input on payroll best practices, ensuring alignment with multi-state regulations, and developing efficient payroll procedures. As the Payroll Specialist, you will also mentor and train team members on new systems and updates, fostering a culture of continuous improvement and compliance. Your leadership support will be pivotal in managing transitions, enhancing system functionalities, and ensuring that the payroll team is well-equipped to handle both routine tasks and complex challenges effectively.

ESSENTIAL DUTIES & KEY RESPONSIBILITIES

• Accurately processes payroll for employees, ensuring timely and correct payments.
• Handles data compilation, calculation of wages, and processing of withholdings.
• Maintains up-to-date knowledge of payroll tax requirements and regulations across multiple states. Reviews and applies these regulations to ensure full compliance.
• Maintains precise payroll records and prepares detailed payroll reports as needed, ensuring all payroll transactions are well documented.
• Performs regular payroll audits per pay period to ensure accuracy.
• Analyzes payroll issues and provides effective resolutions.
• Participates in the implementation of payroll systems.
• Provides training and support to end users to facilitate smooth transitions and ongoing operations.
• Acts as a backup and support to the Payroll Manager and collaborates with the administrative team to enhance payroll processes.
• Performs other related duties as assigned.

PROFESSIONAL DEVELOPMENT

At Black Rock Coffee Bar, professional development is a key driver of success. We are looking for individuals who embody business maturity, embrace innovation, and confidently recommend ideas while assessing risks and benefits. Accountability is fundamental, and we encourage team members to proactively address and escalate issues while closely monitoring business performance to align with strategic initiatives.

As the Payroll Specialist, you are tasked with identifying innovative opportunities and proposing ideas while carefully evaluating risks and potential outcomes. You will take accountability by promptly addressing and escalating issues and by communicating the strengths and weaknesses of the department and/or its functions, emphasizing their impact on organizational initiatives.

Modeling collaboration and thoughtful participation is essential for both the growth of the company and the development of your direct reports. As the Payroll Specialist, you will consistently and effectively present updates on ongoing projects to cross-functional teams and leadership, demonstrating exceptional clarity and contagious enthusiasm. You will exhibit a proactive drive for improvement, constantly seeking learning opportunities and effectively applying lessons learned through reflection, adjustment, and continuous improvement efforts.

WORK ENVIRONMENT

• This position is primarily office-based, with opportunities for remote work as deemed appropriate. Regular collaboration with the Finance and HR department is expected.
• This role is ideal for a detailed-oriented professional who thrives in a dynamic, compliance-driven environment and is looking to grow their career in payroll management.

REQUIRED SKILLS & COMPETENCIES

• A minimum of 3-5 years of experience in payroll processing, including familiarity with multi-state payroll law.
• Experience with payroll software and systems, including implementation and troubleshooting. ADP WorkForce Now is preferred.
• Strong analytical skills and attention to detail.
• Excellent organizational and time management skills.
• Proven ability to handle confidential information with discretion.
• Effective communication skills, capable of explaining payroll processes and requirements to non-specialists.
• Previous experience providing training and support to payroll system users.
• A proactive approach to problem-solving and the ability to work independently.
• Capability to provide backup support to the Payroll Manager and take on leadership roles as needed.

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods, working at a computer or desk.
• Capacity to communicate effectively, both verbally and in writing.
• Capability to attend and lead meetings, events, and presentations.
• Mobility to move around the office and frequently navigate worksites.
• Manual dexterity to use office equipment and perform necessary job functions.
• Visual acuity to read and analyze documents and reports.
• Auditory ability to listen and interact during discussions and meetings.
• The ability to lift objects weighing up to 50 lbs. may be necessary.
• The position requires travel, including by aircraft and motor vehicle.

BENEFITS

• Paid Time Off
• Bonus eligible
• 401(K) Plan options for eligible* team members
• Health insurance (medical, vision, dental)
• Pet insurance and discount options
• LTD, Life, and AD&D coverage
• Paid holidays
• Team member Assistance Program (EAP)
• Professional development opportunities
• Team members enjoy free drinks

*Team members who complete 1,000 hours within a consecutive 12-month service requirement and have attainment of age 21, are eligible for 401(K) participation.

ADDITIONAL INFORMATION

By submitting your application and/or resume, you are indicating that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.

Black Rock Coffee Bar is an at-will employer. If you are hired, this means your employment is for an indefinite period and it is subject to termination by you or Black Rock Coffee Bar, with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Black Rock Coffee Bar shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Black Rock Coffee Bar employees.

Black Rock Coffee Bar values diversity in its workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.

All team members undergo a 90-day introductory period upon hire or promotion, or any other employment change, during which performance, adherence to policies, and teamwork are closely evaluated. This period allows assessment of long-term suitability, with guidance, training, and support provided. Those meeting or exceeding expectations will continue employment opportunities within Black Rock Coffee Bar.