Program Specialist Human Services

Program Specialist Human Services

Remote:

• The position is responsible for the following area: Crawford, Warren, Forest, Mercer, Venango, Clarion; and must reside in one of these counties.
• Travel may be required, at this point infrequent (and occasionally overnight)
• Must pick up equipment and get badge the first day in Harrisburg.

Hours: 8:30 a.m. to 5:00 p.m.

Pay: $27.50- $28.50

Minimum Qualifications:

• Two years of professional experience in a human services conducting human services related research or providing social services to clients and a bachelor’s degree; or an equivalent combination of experience and training.

Additional Preferred Qualifications:

• Knowledge of the principles and practices of quality assurance and risk management. Experience/working knowledge of home and community-based services or human services.
• Excellent communication and writing skills with advanced skills in Microsoft Office products.
• Bachelor's degree in the social or behavioral sciences, public health, or a related field.

Primary Responsibilities:

• Conduct onsite and offsite monitoring of Aging programs and services in a defined geographical area. At times state-wide travel may be necessary.
• Maintain a working knowledge of all Aging programs, services, policies and procedures.
• Review program operations and make recommendations for improvement.
• Consult with supervisory staff as needed.
• Comment on program and policy statements.
• Participate in the design and development of educational materials
• Represent the department on committees, workgroups, and taskforces as requested.
• Fulfill public speaking assignments. Able to communicate objectives, goals and policies through written and oral presentations to various entities including AAAs, state agencies and others as assigned.
• Have ability to work well and cooperate with county and state staff and external partners
• Maintain excellent interpersonal skills and professional manner at all times.
• Able to communicate and present information in oral and written format. Public speaking skills are essential. Ability to communicate effectively with others in all levels of groups and individual contacts.
• Provide technical assistance regarding quality assurance activities.
• Interpret Aging policies and procedures as needed/requested
• Complete special projects, as assigned by supervisor or senior staff
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Excellent oral and written communication skills
• Work independently within broad parameters and minimal supervision
• Work within a team to achieve common goals/objectives
• Recognize and seek supervisory input/guidance when needed
• Organize and plan work to meet deadlines
• Be responsive to assignments and have ability to adjust to changing priorities
• Develop comprehensive reports
• Analyze written material, data and cases for acceptable clinical practice
• Interpret laws, regulations and policy directives
• Travel frequently and extensively (and occasionally overnight) to areas that may or may not be accessible by public transportation
• Must be available on site and remotely for meetings and activity participation
• Prepare and make formal presentations
• Have a working knowledge of computers
• Use Microsoft Office Suite and other program-specific data collection systems

Please Contact:

Katherine Skelton

586-710-0022