Hotel General Manager

Cambria Hotel, located in Bettendorf, Iowa, is seeking a high energy, dynamic General Manager to lead our amazing team.

Our ideal candidate would possess inspiring leadership qualities with an extensive background in full-service hotel operations. This individual will manage our 112-room hotel, the full-service restaurant/bar and banquet operations with a high level of excellence in customer service and quality of product. As General Manager you will provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating, and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community.

Essential Duties and Responsibilities:

• Responsible for Revenue Management at the hotel, including developing strategies for the sale of guest rooms through rate code allocations, pricing, and maximizing daily revenue.
• Directly supervises and actively manages all Department Managers. Provides motivation, support, encouragement, and direction to all members of all departments.
• In consultation with Department Managers, sets departmental objectives for the fiscal year. Evaluates performance of those managers against these objectives.
• Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
• Collaborates with Sales Team to develop long-range Marketing and Sales approach. Stays informed on general business practices as well as the hotel industry. Actively involved in identifying and maintaining top accounts.
• Participates in the interviewing, hiring, performance evaluation, discipline, and termination of all management staff. Schedules all managers to ensure appropriate leadership in the building as well as assisting with line-level scheduling as needed.
• Creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership.
• Oversees the smooth operation of all conference center, bistro, banquet, and catering operations.
• Works with leadership personnel in Food and Beverage operations to develop and maintain menus, including pricing of the food and beverage product, and maintaining a high standard for quality.
• Acquires and maintains comprehensive knowledge of and adherence to all required brand standards. Responsible for QA performance. Communicates brand information to FHG.
• Ensure procedures for handling of the hotel safe specifically regarding security. Monthly safe audits are followed and occur.
• Ensures all property inspections, licenses, and certifications are active, current, and compliant.
• Ensures compliance with all local, state, and federal mandates and laws.

Benefits:

• Medical, Dental, Vision, and Life Insurance
• 401K, Short Term Disability, and Company Paid Group Life Insurance
• Paid vacation, paid sick days, and paid holidays
• Growth Opportunities
• Employee Travel Discounts

Qualifications and Requirements:

• Bachelor's degree in Hotel Administration or Business Administration preferred.
• At least five years of hotel management experience, or equivalent combination of education and experience required.
• Ability to successfully supervise, coach, and motivate up to fifty employees. Ability to prioritize tasks and delegate them when appropriate.
• Position requires the ability to work a flexible schedule including nights, weekends and/or holidays. Ability to be on-call for emergencies outside of your regular schedule.
• Must have a valid driver's license and ability to be insured by the Company.
• Excellent analytical and critical thinking skills. Reasoning, motivating, organizational, and training abilities required.
• Ability to work independently and collaboratively as part of a team daily.
• Proficiency with computer programs such as Microsoft Outlook, as well as brand specific software and/or platforms.