Medical Outreach Coordinator

Ocracoke Health Center, Inc is a 501c3 organization committed to always providing excellent care to our community. We believe that medicine is an art as well as a science and are committed to delivering quality healthcare to the whole person. We partner with our patients and their families to provide a medical home that is respectful, compassionate, accessible, and comprehensive. We offer services including behavioral health, primary care, in-house pharmacies, pediatric care, migrant & seasonal farm workers, telemedicine, dental health, and MVP programs. The organization consists of three health centers in Ocracoke, Manteo, and Engelhard, NC.

Job Title: Medical Outreach Coordinator

Department: Clinical

Immediate Supervisor Title: Clinic Director

As an Medical Outreach Coordinator responsible for providing health promotion services to migrant and seasonal farm workers as well as the community. Community service areas include a 2-hour driving radius of Engelhard and Manteo, NC.

Duties/Responsibilities:

• Completed health assessments with community members & farmworkers at farmworker locations to ascertain services they may need.
• Disseminates information to community members and farmworkers regarding clinic services and state and local public services.
• Provides case management services (i.e. assessment, referral, follow-up, and re-assessment). May provide direct services (i.e. food, clothing, and over-the-counter medications).
• Documents all community and farmworker encounters on appropriate forms.
• Transports community members and/or farmworkers to health centers for appointments.
• Provides health education at various community and farmworker locations and may provide health education in clinic setting.
• Communicates (English/Spanish) effectively and bilingually, when appropriate.
• Interviews community members and farmworkers with tact in order to obtain necessary information to make appropriate referrals and follow-up.
• Participates in quality improvement efforts and activities.
• Networks, builds coalitions, and identifies access to resources.
• Rooms patients and works the front desk/scheduling congruent with clinic operational needs.
• Other duties as assigned.

What we offer:

• $15 - $17 per hour, 40 hours per week, paid bi-weekly
• 100% employer paid benefits:
  • Medical, Dental, Vision
  • Short and Long Term Disability
  • Life Insurance
  • EAP (Employee Assistance Program)
• 401k with a 2% match
• 14 days of PTO and up to 40 hours of wellness leave per year
• Consistent schedule of Monday - Friday, 8am - 5pm (office closed for lunch from 12pm - 1pm)
• Small, yet growing non-profit organization!

Required Skills/Abilities:

• Fluent Spanish and English written and spoken communication skills.
• Broad knowledge of community being served. Connected to the community.
• Knowledge of information about specific health issues that must be conveyed to patients, families, and community members.
• Skill in appropriately taking vital signs and weights.
• Skill in establishing and maintaining effective and cordial working relationships with state and local agencies, growers, other employees, and clients involving frequent and difficult negotiation and interaction.
• Excellent interpersonal and customer service skills.
• Ability to speak up for individuals or communities and withstand intimidation.
• Ability to identify and access resources.
• Ability to network and build coalitions.
• Must be willing to work away from office during non-typical office hours, such as evenings, during the week at farmworker camps or other locations.
• Must be willing to travel within service area as needed.

Education and Experience:

High school diploma, GED, or equivalent training with one-year exposure to farm worker related issues. Must have reliable transportation and a valid North Carolina driver’s license.

Physical Requirements:

Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds.

Work Environment:

Mostly outreach/farm setting, health screening and educational activities. May occasionally be required to work in extreme temperatures when performing agricultural hygienic evaluations. Combination of office and exam rooms. May be exposed to hazardous chemicals or come in contact with dusty, allergen-filled, odoriferous environments during farm-site visits. Involvement in farm evaluation and client care may result in some unavoidable and avoidable work-related illness or injury.