Credit Union Member Experience Specialist

Marshall Community Credit Union (MCCU) is offering an exciting employment opportunity for an experienced full-time Member Experience Specialist in our Coldwater Branch.

What the job entails:

• Acting as the face of the organization and first point of contact for members.
• Working with our awesome members to open accounts, perform financial transactions, and provide lending solutions that best suit the needs of the member.
• Using your robust understanding of MCCU products and services and your ability to build a strong relationship with our members, you'll help them utilize the right products to achieve their goals.
• Continuously promote the MCCU mission of partnering with members for financial success through service, solutions, and education.

Is this you?

• You have a high school diploma or GED.
• You have three to five years of similar or related experience.
• You are a helpful and contributing individual who enjoys a team-driven environment.
• You build and maintain a positive rapport with members.
• You are self-driven and motivated to meet your goals.
• You are practical and a direct and factual communicator.
• You enjoy following established procedures where completing all steps of the work is important.
• Bonus: You're bilingual (and if so, you'll be compensated accordingly).

What's in it for you?

• Opportunities for growth and development because we believe in investing in our employees, and because we need someone to take over when the boss eventually retires to a tropical island.
• A wonderful team that will make you laugh (until your cry) and cry (tears of joy).
• A competitive salary - money can't buy happiness, but it can buy a lot of cool stuff.
• An uncapped incentive program. You read that right - unlimited opportunity for income beyond your base pay.
• Excellent employee benefits - medical, dental, vision insurance, short- and long-term disability, life and AD&D, and a 401k with a generous match.
• A whole host of unique credit union employee benefits like discounted interest rates and loan origination fees and free checks.

Think you have what it takes to be our Member Experience Specialist? Please submit your resume!

Want to know more about MCCU?

Marshall Community Credit Union (MCCU) was established in 1951 and is a full-service financial institution proactively promoting the credit union philosophy of "people helping people." We provide high earnings on savings, low rates on loans, no annual fee credit cards, and affordable home financing along with a complete array of financial services designed to benefit our members. Our staff is committed to meeting whatever needs our members may have.

We strive to hire only the best and brightest--we hope that's you! We believe that our great pay, generous benefits, numerous employee discounts, and opportunities to succeed and grow are desirable and beneficial to our employees. Our open-minded management team encourages self-development and strives for your success.

If you are interested and qualified for this position, we invite you to apply today!