Over Night Member Services
•Today
| Estimated Pay | $14 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Wooster, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $14.39 per hour based on our data.
$10.84
$14.39
$22.07
About this job
Job Description
Job Description
Overnight Closer Member Services Representative) Customer Service/Front Desk Activities:
- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
- Close shift for the business day and create bank deposits for the following day.
- Member Accounts:
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
- Club Cleanliness and Maintenance:
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
- 6-12 months of Customer Service experience is preferred.
- High school diploma/GED equivalent required.
- Must be 18 years of age or older.
- Must be able to work overnight hours (10:00 PM to 6:00 AM).
- Basic computer proficiency with an eye for accuracy.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Contribute to changing peoples lives every day by helping us create a healthier Planet!
- Work hard and play hard with an amazing group of talented, dynamic professionals!
- Medical and Dental Insurance
- Vacation/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plans
- Healthcare and Dependent Care Flexible Spending Accounts
- Term Life Insurance
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 934389523 Posted: 2024-05-03 Job Title: Night Member Services
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