Hampton Inn Front Desk Agent

Hampton Inn of Selma, is currently searching for a remarkable Front Desk Agent. We offer an award-winning culture and a unique environment that empowers our team to exceed guests’ expectations and make a distinct difference in people’s lives. Our ideal candidate will be engaged, authentic, and dedicated to making the Hampton Inn “best in class” hotel!

Responsibilities:

• Exceed Guest Expectations by: ¡Providing a warm welcome Making the visit memorable Own it!
• Acting as an Ambassador to guests
• Deliver Quality Everyday Communicate with a Smile
• Project a hospitable Demeanor Demonstrate teamwork Keep it clean and safe
• Attempting to resolve complaints immediately
• Follow proper cash / check / credit card/ AR control procedures
• Follow SOPs for registering guests
• Follow requests by Sales Department for up-selling, marketing packages

What We Offer:

• Medical, Dental, and Vision Insurance
• 401(k)
• Ongoing Professional Development
• Inviting and Inclusive Team Culture
• Career Growth and Internal Promotions

Requirements:

• Professional and ethical
• Excellent customer service skills
• Quick learner and hard worker
• Team players and ability to get along with others.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.