Housekeeping

At Friendship Manor Apartments., our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated and energetic employees and we hope you are one of them!

GENERAL DESCRIPTION:

This Full-Time position will report directly to the Maintenance Manager. The job includes, but is not limited to janitorial tasks and apartment turnovers. As a part of the on-site team, this position will ensure a high standard of cleanliness, customer service, and a hazard free environment. This position cares for property cleanliness, upkeep of all public and common areas, assists maintenance with basic repairs and grounds and housekeeping duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or equivalent required.

Experience: 2 years of custodial, janitorial, or housekeeping preferred.

ABILITIES:

• Ability to effectively manage and solve problems
• Ability to take direction from a supervisor
• Ability to meet deadlines
• Ability to use a computer for e-mail and internet
• Ability to write legibly
• Ability to work in a collaborative manner, as a member of a site team
• Ability to relate professionally with vendors, residents and co-workers
• Ability to communicate effectively with people from diverse backgrounds
• Ability to commit to the mission and values of the company
• Ability to be flexible to change work plans
• Ability to maintain a professional personal appearance
• Ability to drive a car (and a valid driver’s license).

General:

• Keep Property Manager aware of daily procedures, comments, problems, changes etc.
• Report inventory/supply needs to Property Manager.
• Keep all equipment clean and report equipment repairs or replacement to Property Manager.
• Make sure all cleaning equipment, storage areas, supplies etc. are maintained/stored in accordance with state and federal laws.
• Follow proper labeling, storage and use of supplies and chemicals.
• Participate in meetings as required.
• Follow established security procedures
• Clean all utility, garbage, mop rooms, etc. daily.
• Do housekeeping laundry (towels, aprons etc. once a week)
• Any other assigned task not listed as requested by Property Manager.

Common Area Cleaning:

• Vacuum, clean walls, polish chrome, and clean and vacuum tracks in elevator daily, more often if needed.
• Dispose of all garbage in the building daily in an appropriate manner.
• Walls, floors, windows etc. in common areas of building weekly, more often if needed.
• Vacuum all hallway carpet once a week, more often if needed.
• Remove dust and cobwebs in all areas as needed.
• Remove soiled spots on walls, carpets etc in common areas as needed.
• Wash inside of all day room windows as needed.
• Wash outside of all windows on first floor and common areas as needed.

Unit Turns:

• Clean vacant apartments completely as they become empty.
• Prepare vacant apartments for painting and paint as needed

AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS:

Physical: Possibly required to push/pull objects weighing more than 50 lbs. Must be able to walk, stand, squat, and remain in uncomfortable positions for periods of time necessary to accomplish custodial tasks. Repetitive use of hands/arms.

Sensory: Must be able to speak clearly, hear and understand others using the English language. Must have visual acuity to determine accuracy, neatness and thoroughness of work assigned to determine safety and cleanliness of workplace surroundings.

Cognitive: Frequently required to concentrate on moderate detail with moderate interruption. Must be able to attend to a task/function for more than 60 minutes at a time. Must be able to understand and relate to specific ideas several at a time and remember multiple tasks/assignments given to self and others over a period of several days.

Environmental Conditions: Continuously working in inside conditions. Frequent exposure to seasonal conditions in outside weather. Occasional exposure to chemicals, toxins or poisonous materials, odor, dust, loud noises, high humidity, and electrical or mechanical hazards.

Equipment: Frequently required to operate cleaning equipment and tools such as vacuums, brooms, mops, dusters, detergents, etc. The list goes on and is not exhaustive.

VALUES-BASED BEHAVIORS:

1. Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others.
2. Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers.
3. Identifies and takes advantage of opportunities for personal and professional development.
4. Encourages other employees to work as a team for the benefit of the property.
5. Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
6. Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
7. Honors the private and confidential matters of co-workers and residents. Protects the proprietary information of the management company.
8. Follow rules, regulations and policies. Positively contributes to implementing changes.

AFFIRMATIVE ACTION / EEO STATEMENT

Friendship Manor's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.