Human Resources Intern

Reports To

DIRECTOR OF HUMAN RESOURCES

Job OverviewThe Human Resources Intern is responsible for learning the general functions of the Human Resources Department and how it relates to the overall Callaway Gardens operations. The Intern will be assigned various Human Resources projects, as well as to Human Resources administrative tasks.Responsibilities and Duties

• Always Interact with all guests and all team members in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Callaway standards, as required by scheduling that will vary according to the needs of Callaway Gardens' business levels.
• Maintain high standards of personal appearance and grooming to include wearing a nametag when working.
• Always comply with Callaway standards and regulations to encourage safe and efficient operations.
• Always maintain a friendly and warm demeanor with both team members and guests.
• Assist in the completion of HR projects.
• Perform other duties as assigned by supervisor or management.
• Attend all meetings/training as required by supervisor or manager.

Qualifications

Education & Experience:

Must have interest in, currently pursuing a college degree, or a recent graduate with a degree in Human Resources or Business, or another related field. Experience in hospitality or customer service careers helpful. Must have a valid driver's license. Physical Requirements

• Light duty work-Exerting up to 10 pounds of force occasionally, to lift, carry, push, pull or otherwise move objects.
• Ability to sit or stand for long hours at a time.

Mental Requirements:

• Be able to evaluate and select among alternative courses of action quickly and accurately.
• Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests.
• Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during the course of guest visits.
• Be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the particular need.
• Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests.
• Be able to work with and understand financial information and data and perform basic math functions.
• Be able to convey information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member.

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