Housing Coordinator

JOB PURPOSE:

Under general supervision and direction of the Director of Support Services, performs a range of associated administrative support and customer service activities, requiring advanced or specialized knowledge and skills of on-campus housing management. Plans and performs the day-to-day administrative and operational activities of a narrowly defined program. Coordinates and facilitates program functions and/or special events, as appropriate. Provides specialized support to specified administrative activities across multiple organizational units within the department

This position description indicates in general the nature and levels of work, knowledge, skills, and abilities. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position

JOB DUTIES & RESPONSIBILITIES:

• Performs a range of diverse administrative activities for the organizational unit, including administrative support in the development, implementation and marketing of a specialized and narrowly-defined program or project.
• Coordinates the leasing, check-in, and check-out process for residents.
• Coordinates regular inspection and cleaning of housing. Ensures that maintenance request orders made by residents are completed.
• Maintains a database of each resident's housing assignment, repairs and billing status.
• Familiar with contracts or accounts services.
• Serves as a liaison between residents, housing administrators, other departments, and/or external constituencies in relation to day-to-day programmatic, operational and administrative issues.
• Provides specialized support for faculty housing requests or needs.
• Assists in administrative problem solving, program planning, development and execution of stated goals and objectives.
• Utilizes knowledge and understanding of operational issues to create, compose, and edit administrative correspondence and documentation; may compile data and reports.
• Provides support in the development, implementation and marketing of a program function.
• Serves as a designated back-up for other department personnel.
• May supervise and train staff, student employees, volunteers, and/or interns, as appropriate.
• Serves as Faculty Housing Authority as outlined by the Clery Act.
• Performs miscellaneous job-related duties as assigned.

MINIMUM QUALIFICATIONS/REQUIREMENTS:

• Working on a college campus or academic setting
• Associates Degree
• 2 years of experience directly related to the coordinator duties and responsibilities specified.

PREFERRED QUALIFICATIONS/REQUIREMENTS:

• Jenzabar Certified
• Proficient in Microsoft Office, Excel and Outlook
• Knowledge and proficiency report writing and communication
• Excellent written and verbal communication skills
• Must have a customer service driven mindset
• Ability to communicate effectively and present information to all levels of internal and external customers.

The Navajo Nation Preference in Employment Act applies to all hiring, promotions or transfers of individuals into this position.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

• Be an effective communicator with excellent interpersonal and written/oral communication skills, and
• Demonstrate management and organizational skills, including a willingness to explore new paradigms to improve the quality of Faculty Housing;
• Knowledge of higher education processes.
• Understanding of and commitment to the philosophy of tribal community Universities.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee may be required to sit for prolonged periods, walk and stand.
• Use of hands for dexterity of motions, repetitive movement of both hands.
• Have normal auditory, visual acuity, and verbal communications skills.
• The employee must occasionally lift and/or move up to (25) pounds.

WORK ENVIRONMENT:

• Work is generally performed on a university Campus setting.
• Tight time constraints and multiple demands are common.
• Evening and/or weekend work may be required. Extended hours and irregular shifts may be required.