Resident Assistant (RA)

About Highmark Senior Living

Highmark Senior Living is a senior living property management company based in West Des Moines, IA. Highmark oversees the daily operations and general management services for Edencrest communities in Central Iowa. As a leading senior living property manager, our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities.

Core Values/Mission Statement

At Highmark Senior Living, our core belief is quality care and services start here. We understand choosing the right senior living community can be an immense decision. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. Our core values are Commitment to Care, Value, Innovative Living & Vibrant Communities and we look forward to welcoming you into our Highmark family.

Job Summary

The Resident Assistant is a non-certified employee who is trained to ensure residents receive the assistance with activities of daily living in a respectful, compassionate manner that coincides with the community’s mission statement and core values.

Essential Functions

• Possesses the knowledge or has the ability to monitor resident vital signs and report variances or changes to the licensed nurse.

• Able to understand and follow each resident’s service plan and provide assistance as required.
• Promotes communication between community team members and the resident for preferences, change in medical conditions, and other health related issues.
• Practices universal precautions and good infection control techniques.
• Completes all documentation required by the end of shift or as directed.
• Adhere to the HIPPA policies and procedures for the community.
• Attend in-service training and other required education as needed.
• Performs any other duties as assigned

Skills and Experience

• Must complete a minimum of 12 hours per year of in-service education.
• Must be able to complete periodic additional training from community team members.
• Must complete and pass an accredited medication management course.
• Posses the ability to be coachable, take direction, and work with an interdisciplinary team.
• Regular attendance as required by the operating hours of the community with exceptions for allowed absences per policy.
• Must be able to move within the community and the resident’s apartment freely and without limitation.
• Ability to work independently and as part of a team; willingness to accept coaching and teaching.
• Must be comfortable with technology in order navigate an electronic health record.

Required Education and Experience:

• High School diploma or equivalent.
• Be able to read, write and comprehend English

EEO