Customer Relations Admin

We are looking to add a full-time Customer Relations Admin to our team!

Responsibilities:

• Have excellent customer service skills and great phone presence with external and internal vendors
• Direct phone calls as needed
• Assist customers with order fulfillment status and tracking of shipment
• Utilize inventory software to retrieve real time updates
• Invoice data entry
• Coordinate with outside vendors to place orders and schedule deliveries
• Communicate with executive administrative assistants to handle requests from management and employees

Benefits:

• Day shift, no weekends
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan with company matching
• Vision insurance

Requirements:

• Strong sense of responsibility and ability to complete tasks with minimal supervision
• Proficient with Microsoft Office Suite; specifically, Microsoft Excel
• Detail oriented
• Organization skills
• Impeccable written and oral communication skills
• Ability to listen and receive direction well
• Experience managing third party relationships
• Negotiation skills
• Freight claim processing is a plus