Utilities Compliance Coordinator

Position: Utilities Compliance Coordinator

Reports to: Operations & Compliance Director

Emergency Classification: Essential

FLSA Classification: Non-Exempt

Pay Grade: 108

Are you excited by the opportunity to make a meaningful impact in a community while enjoying the sea breeze? The Town of Fort Myers Beach is seeking an experienced and organized Utilities Compliance Coordinator to join our vibrant team! The ideal candidate will have a passion for working with people, excellent communication skills, and a proactive approach to building positive relationships between the town and its residents.

The Town of Fort Myers Beach is a community on a resilient journey. Working at the Town of Fort Myers Beach means contributing to a town's recovery, rebuilding its spirit, and creating a future that stands stronger than before. If the thought of using your experience, background and skill set to join our dynamic team in this pivotal time excites you, please review the job description below and apply through the job ad.

Town of FMB Offers a Competitive Benefit Package!

Health & Wellness: Comprehensive health insurance plans for you and your family with low deductibles and low annual maximums! The Town of FMB pays 100% of employee only coverage and 50% of dependent coverage. Employer paid life insurance, short- and long-term disability insurance, and gym membership reimbursement.

Work/Life Balance: The Town of FMB offers 5 weeks of PTO Annually, 14 Paid Holidays annually, paid parental leave, and flexible scheduling options.

Retirement Planning: 401(a)/457(b) Pension Plan with an employer contribution in which you are immediately vested.

and more!

Position Summary

The Utilities Compliance Coordinator plays a critical role in ensuring the adherence to compliance standards and regulations related to stormwater management and water distribution within the municipal government entity. This position is responsible for producing reports, coordinating daily activities, and ensuring regulatory compliance within the Utilities Department.

Responsibilities and Reporting During an Emergency Situation: If assigned, employees in this classification will be required to report and carry out duties as directed for the duration of an emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.

• Prepare and submit reports related to stormwater management and water distribution compliance to regulatory agencies ensuring that reports are submitted consistently and by deadlines.
• Assess compliance for stormwater and water distribution permits consistently to ensure department is following industry regulations.
• Stay updated with federal, state, and local regulations pertaining to stormwater management and water distribution and ensure the Utilities Department operates in accordance with these regulations.
• Coordinates with the Utilities department and Town staff to facilitate completion of utilities compliance activities.
• Coordinate and oversee the daily activities of the Utilities Department, including scheduling maintenance tasks, conducting inspections, and ensuring daily tasks align with departmental objectives.
• Maintain accurate records and documentation related to compliance activities, including permits, inspection reports, and compliance certificates. Audit compliance data records as needed.
• Provide updates and educational resources to Utilities Department staff on compliance requirements, best practices, and regulatory updates.
• Collaborate with other departments, agencies, and stakeholders to address compliance issues, resolve conflicts, and implement effective solutions.
• Maintain precise and orderly records, documents, and files pertaining to the department while ensuring adherence to compliance and document retention policies.
• Identify potential compliance risks and develop strategies to mitigate them, ensuring the continued operation and integrity of stormwater and water distribution systems.
• Implement quality assurance processes to ensure that stormwater management and water distribution systems meet or exceed regulatory standards and performance expectations.
• Develop and maintain the Utilities strategic communications plan, crisis communications plan and applicable social media policies.
• Work with Public Information Officer (PIO) to manage day to day communications including but not limited to emergency situations including water main breaks, sanitary sewer overflows, hurricane/disaster recovery events, and water quality related press releases.
• Identify opportunities for process improvements, efficiency enhancements, and cost-saving measures within the Utilities Department.
• Create, organize, and manage both physical and digital filing systems ensuring accessibility and compliance with records management guidelines.
• Act as the central point of contact for internal and external inquiries of the Utilities Department, promptly and professionally addressing requests for information through in-person interactions, phone calls, and email correspondence. Refers correspondence to the appropriate department and staff members when necessary.
• Generate reports on compliance activities, highlighting key achievements and areas for improvement.
• Assist with data entry tasks, data analysis, and report generation, emphasizing data accuracy and confidentiality.
• Collaborate with Town staff on various projects by offering administrative support, including research, data collection, and report preparation.
• Participate in forums and presentations as directed.
• Perform both routine and special projects as directed.
• Support inventory management of office supplies and offers suggestions for re-stock as needed.
• Coordinate departmental meetings, prepare meeting agendas, and distribute necessary materials for meetings as directed.
• May participate in preparation of the department's annual budget including data entry, data collections and report preparation.
• Assist with department procurement to include creating PO, obtaining vendor quotes etc. as assigned.
• Assist in coordinating emergency response efforts related to stormwater and water distribution, including providing support during natural disasters, floods, or other emergencies.
• Attend assigned training courses, seminars and other educational opportunities in order to maintain an updated understanding of relevant codes and standards.
• Attends meetings and events as assigned.
• Perform emergency response tasks and assignments as directed.
• Perform other duties as assigned.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)

Education, Certification, and Experience:

• Bachelor's degree in Environmental Science, Mathematics, Chemistry, Business or related field.
• A minimum of 1 (one) year professional experience in a regulatory or compliance setting required. Utilities experience preferred.
• Working experience in a government agency preferred.

Knowledge, Skills, and Abilities:

• Knowledge of utility compliance requirements, and scientific principals required.
• Knowledge of Water Utilities Operations required.
• Knowledge of process improvement methods required.
• Ability to interpret regulations and permit requirements in order to assess and calculate compliance level.
• Ability to maintain accurate records and prepare detailed reports.
• Ability to demonstrate proficiency with Microsoft Office programs.
• Ability to track and analyze data in order to provide trends and identify opportunities for department improvement.
• Ability to facilitate teams to reach project goals.
• Ability to communicate and interact with other employees and the public effectively using common English in both verbal and written format.
• Ability to establish and maintain effective working relationships.
• Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. A strong understanding of ethical behavior is required.
• Ability to establish and maintain effective working relationships with the general public, co-workers, city officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.
• Ability to maintain regular and punctual attendance.
• Advanced knowledge of administrative and clerical procedures and systems such as managing files and records, transcription, and other office procedures and terminology
• Skill in working independently and following through with assignments with minimal direction.
• Effective organization, prioritization, and time management skills.
• Skill in creating correspondence while exhibiting professional writing.
• Skill to create and maintain spreadsheets with moderate to complex formulas and graphs, presentations, and databases.
• Ability to adapt to performing under frequent deadlines, re-prioritization of tasks and assignments, and in response to emergencies.
• Ability to follow oral and written instructions

Physical Requirements:

• Task involves some physical effort in standing, bending, stooping, stretching and walking, or frequent moderate lifting (20 pounds); and standard dexterity in the use of fingers, limbs, or body in the operation of shop or office equipment.
• Task involves prolonged periods of working at a desk utilizing a computer and keyboard.

Environmental Requirements:

• Task is regularly performed without exposure to adverse environmental conditions unless as assigned in emergency situations.

Sensory Requirements:

• Task requires sound perception and discrimination.
• Task requires visual perception and discrimination.
• Task requires oral communications ability.

The Town of Fort Myers Beach is an EOE and a DFW.