Human Services- Casework Supervisor

Archuleta County is seeking a qualified Casework Supervisor.

The Casework Supervisor earns a competitive wage of $27.43 - $38.39/per hour, depending on experience and qualifications.

We also offer excellent benefits, including medical, dental, and vision coverage, 401(a) retirement plan, County will match employee contribution, up to 7%, 10 paid holidays, vacation, sick leave, sick leave donation program, bereavement leave, and $50,000 of life and AD&D insurance.

JOB SUMMARY:

Plans, organizes and manages the day-to-day operations of the protective services unit, comprised of several levels of case workers and others with responsibility for assessing and determining safety of clients across various human services programs; develops and implements revisions to programs offered based on new practice or revised rules, laws or regulations; collaborates with outside agencies to enhance delivery of services to clients. This position requires a thorough knowledge of the rules and regulations of various programs.

SUPERVISION RECEIVED

Receives direction and supervision from and reports to the Human Services Director.

SUPERVISION EXERCISED

Exercises supervision over professional, technical, and support positions, employees, operations, and activities of unit.

ESSENTIAL FUNCTIONS:

The duties described herein are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Carries out management and supervisory responsibility in accordance with practice, policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Plans long-range goals and objectives for the unit.
• Provides information, advice, feedback, or assistance to others within the department to refine work outputs or resolve problems.
• Organizes and schedules work flow, including maintaining coverage during staff vacancies or leaves.
• Reviews paperwork completed by staff for approval; checks work for accuracy; returns documents to staff members for corrections.
• Keeps current on new federal, state and county practices, policies and procedures; develops and implements changes as needed to ensure unit is following requirements.
• Schedules meetings with other department members to exchange information on issues of concern to the entire department, including new agency rules and regulations, safety issues or problem cases.
• Authorizes court-related actions to ensure safety of clients, including the need to seek temporary protective custody of children, file dependency and neglect actions on behalf of children, or seek conservatorship or guardianship of at-risk adults.
• Authorizes expenditures of funds for services that meet a client's needs; explores alternatives with subordinate personnel; and directs employees to seek other financial assistance if appropriate.
• Participates in meetings and/or serves on boards of other agencies; networks with community partners and resources to ensure appropriate use of community resources; participates in development of new methods/programs for community agencies to assist clients.
• Conducts meetings with clients to assess needs, develop treatment plans, monitor progress toward goals; and schedules and coordinates case management meetings between family members, other service agencies or facilities as needed.
• Prepares for and gives expert testimony in court as required.
• Maintains and upgrades professional knowledge, skills, and development through required continued education and by attending seminars and training programs as well as reading trade and professional journals and publications.
• Serves as Assistant Director in Director's absence; may serve as other Human Services Managers in their absence.
• Performs work of the professional caseworker, including but not limited to, conducting investigations, providing intake and/or on-going social casework services for at risk children, adults, and families, developing treatment plans, and providing counseling and crisis intervention as needed.
• Reviews and develops treatment plans and / or case service plans, safety plans, support plans for adults or children, including family coordination, out-of-home placements, and community services.
• Prepares and reviews case presentations for court. Attends hearings and assists Attorney in court hearings.
• Coordinates RED team meetings and case consultation meetings.
• Facilitates Foster Care, APS and other review / audit meetings. Conducts quality assurance reviews to prepare for all case audits.
• Provides management of resource activity (family foster/adoptive home licensing and monitoring, Kinship, ICPC and ICAMA).
• Provides management of CORE services programs and acts as point of contact with contract providers.
• Assists in the development of policies and procedures for the various child and adult protection programs as required.
• Acts as an official representative of the County in a professional manner with local, state, and national agencies and organizations. Participates in community task forces to better serve at risk children and adults and families as needed.
• Responds to emergency calls related to child protection services as needed.
• Provides information, advice, feedback, or assistance to others within the department to refine work outputs or resolve problems.
• Keeps current on new federal, state and county policies and procedures; develops and implements changes as needed to ensure division is following most recent requirements.
• Schedules meetings with other department members to exchange information on issues of concern to the entire department and to coordinates services and functions of the agency.
• Participates in annual budget preparation; provides recommendations regarding unit's needs; keeps Director informed of program expenditures.
• Maintains records and files; prepares statistical and other reports as required.
• Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications.
• Performs other related duties as assigned.

OTHER DUTIES

Performs other duties as assigned and required.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities may be qualifying.

Education & Experience:

• Bachelor's degree from an accredited four-year college or university in Social Work with major coursework in human behavioral sciences or a related field, a master's degree preferred.
• Five years of progressively responsible related experience; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job to include supervisory or lead work experience.
• Must have completed New Workers training within six months of hire and Supervisory training within one year of hire.

Licenses/Certifications:

• Possession of, or ability to obtain, a valid Colorado Driver's License.
• Possession of, or ability to obtain, New Worker's Certification and supervisory training for child protection and adult protection programs.
• Possession of, or ability to obtain SAFE supervisor and worker training for the licensing foster / adopt homes.

KNOWLEDGE, SKILLS AND ABILITIES:

• All knowledge, skills and abilities may not be required of all incumbents.
• Administrative principles and practices, including goal setting and implementation.
• Administration of staff and activities, either directly or through subordinate supervision.
• Thorough, advanced knowledge of established theories, principles and concepts of social casework practice.
• Addiction, domestic/family violence, developmental disabilities and mental health issues and signs/symptoms.
• Child and adult protection issues, investigative procedures and laws.
• Therapeutic theories and practices relating to families and children.
• Child development, life stage development, attachment and bonding theories and appropriate parenting practices.
• Policies, procedures, philosophies, rules, ethics and regulations governing the services to clients.
• Applicable state, federal and local ordinances, laws, rules and regulations.
• Community resources available to assist clients.
• Recordkeeping, report preparation, filing methods and records management techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Methods and techniques of research, statistical analysis and report presentation.
• All computer applications and hardware related to performance of the essential functions of the job.

Ability To:

• Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
• Coordinate and facilitate family decision making processes.
• Exercise effective organizational skills and work in a diversified environment.
• Make decisions regarding therapeutic, educational, medical, or other interventions to assist a family and maintain the best interests of the client.
• Supervise and mentor professional and support staff in a productive and positive manner.

MATERIAL AND EQUIPMENT USED:

• Computer(s), General Office Equipment-Calculator, Copy Machine, Shredder, Phone, Printer
• Vehicle

PHYSICAL DEMANDS:

The physical demands described herein are representative of those that must be met by an employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical ability and mobility to work in an office and setting; to stand or sit for prolonged periods of time, to occasionally stoop, bend, kneel, crouch, reach, and twist; required to lift and/or move up to 50 pounds.
• Requires manual dexterity to operate standard office equipment computers, scanners, data collection tools and equipment.
• Requires repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation.
• Ability to read and understand deeds, legal documents, maps, blueprints, and materials as required for the performance of the job.
• Requires sufficient hearing and speech ability to communicate verbally in response to inquiries, complaints, and to speak to individuals or groups in an informational or instructional situation.

WORK ENVIRONMENT AND CONDITIONS

The work environment characteristics described herein are representative of those an employee may encounter while performing the essential functions of the job.

Work is typically performed in a variety of environments including the office, client homes, community agencies and schools, and may involve potential exposure to hazardous and/or violent environments and/or clients. The incumbents working conditions are typically moderately quiet, but may be loud at times.

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All job descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been included. Requirements, skills and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance however, should the duties, responsibilities and requirements be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements.

In accordance with Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which may pose undue hardships on the organization.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the need of the employer and requirements of the job change.

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