Banquet Manager

OB SUMMARY: Directly responsible for the daily operations of the Banquet/Catering operations. Ensures that every guest has his or her needs met and all staff conducts themselves in a professional and courteous efficient manner.

Responsibilities  

• Plans, organizes, checks, and makes decisions to ensure department operates within the constraints of labor budget and operating cost restraints.
   
• Directs staff to ensure company standards, procedures, and policies for quality and service of operations are met.
   
• Supervise and direct the staff ensuring that:
  • The guest is greeted by server or set-up attendants in the shortest amount of time.
  • Tables or buffets are set and cleared
  • Banquet shifts are properly staffed at all times.
  • Banquet areas are clean in accordance with health department regulations.
  • Ensure all employees are in full uniform including name badges and are conducting themselves in a professional manner.
     
• Constantly encourages teamwork, professionalism and creativity among staff.
   
• Develop and implement creative strategies to increase revenues while ensuring guest satisfaction.
   
• Develop effective shift strategies and ensure daily, informative shift meetings are held.
   
• Must be able to complete banquet checks and distribute to the front desk for posting in a timely manner.
   
• Perform administrative responsibilities to include, but not limited to inventory control, scheduling, payroll and personnel procedures.
   
• Plan, coordinate and implement special events and holiday functions.
   
• Perform Banquet Server and Set-up duties as required.
   
• Participate in property meetings and employee functions as required.
   
• Approve all weekly time sheets /payroll, purchase orders, and invoices. Update time & attendance point sheets as needed.
   
• Maintains a favorable working relationship with all other associates to foster a cooperative working environment to maximize employee morale, productivity. and efficiency.
   
• Other duties as assigned.

Benefits

• Medical, Vision and Dental Insurance
• PTO
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room Discounts
• Ongoing Training and Career Development

Qualifications

• Education: High School Diploma or GED required
• 1-3 years of full-service banquet experience as server and set up person
• Prior management experience required
• Ability to communicate effectively both verbally and in writing with a strong understanding of the English language
• Knowledge of basic computer skills
• Ability to meet deadlines and ensure thorough completion of duties
• Requires the ability to walk and stand during long lengths of time
• Able to lift up to 50 lbs. on a regular and continuing basis
• May be required to lift trays of food or food items weighing up to 30 lbs
• Push and pull carts and equipment weighing up to 250 lbs. occasionally
• Climb steps in hotels that do not provide elevators
• Must maintain a neat, clean and well-groomed appearance

About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.