Internet Sales

The Jeff D'Ambrosio Auto Group is a prestigious, family owned and operated automotive business recognized for its excellence in customer service and industry awards.

As an Internet Sales/, you will be an integral part of our dynamic sales team. Responsible for managing and converting online leads into sales opportunities.  You will serve as the first point of contact for potential customers, providing exceptional service and guidance thoughout the purchasing process.

Responsibilities:

• Respond promptly and professionallly to all online inquiries and leads via email., chat and phone.
• Engage with potential customers to understand their needs and preferences, and schedule appointments for test drives and vehicle demonstrations.
• Maintain accurate and detailed records of customer interations and sales activities in our CRM system.
• Collaborate with sales managers and team members to ensure a seamless customer experience from initial contact to vehicle delivery.
• Stay informed about prouct knowledge, current promotions, and industry trends to effectively communicate with customers to nurture leads and build long term relationship.
• Assist in developing and implementing strategies to increase lead generation and conversion rates.
• Uphold the company's reputation for outstanding customer service and professionalism at all times.

• Previous experience in automotive sales, customer service or related field preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and extablish trust with customers.
• Strong organizational skills and attention to detail to manage multiple leads and inquiries simultaneously.
• Proficiency in CRM software and other digital tools used for lead management and customer communication.
• Motivated self-started with the ability to work independently and as part of a team in a afast-paced environment.
• Flexibility to work evenings, weekends and holidays as needed.
• High school diploma or equivalent required, additional education or traing in sales or customer service is a plus..