Waiting List Coordinator - Metairie Manor

Location: Marrero, LA (Metairie, La)

JOB SUMMARY:

The Waiting List Coordinator gathers, collates and documents resident information for application processing by performing the following duties.

ESSENTIAL FUNCTIONS:

• Maintains waiting list for prospects interested in housing.
• Inputs all information into the computer system.
• Maintains accurate and timely statistical records and reports pertaining to waiting lists and to the applicant and/or prospect.
• Notifies prospects of scheduled appointments by mail and/or phone call and implements the processing resident applications.
• Interviews all prospects by gathering all required information to complete the application process.
• Performs all verification of information pertinent to prospects qualifying for housing.
• Maintains neat and easily accessible files on all information pertaining to prospect applications.
• Back-up Assistant Manager with the counting of money from activities, etc.
• Must be able to deal with confused, aggressive and upset residents on a daily basis.
• Performs duties under pressure and meet deadlines in a timely manner.
• Must be able to work in a fast-paced & ministry oriented environment.
• Works as part of a team, as well as complete assignments independently.
• Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, residents, and visitors.
• Other duties as assigned.

PHYSICAL DEMANDS:

• Must be able to lift, carry, pull or push 10 pounds.

MINIMUM QUALIFICATIONS:

• Prior recertification experience preferred.
• Knowledge of HUD housing and rules, a plus.
• Experience working with the elderly is desirable.
• Work well and effectively with or without direct supervision.
• Must have compassion for and desire to work with the elderly.
• Must be proficient MS Work, MS Excel, MS Outlook, Adobe
• Ability to be flexible to changing work plans.

EDUCATION:

• High School diploma or equivalent preferred.
• 1-3 months related experience.