Groomer

**PREVIOUS EXPERIENCE REQUIRED **

The Pet Groomer provides the highest standards of excellence to perform various grooming duties necessary to improve pets' hygiene and enhance their physical appearance.

Essential Functions:

Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun

Consult with pet owners to discuss their pet's needs and desired style

Wash, comb, brush and blow dry animal's fur, removing mats and tangles as needed

Cut and shape animal's coat according to determined pattern, using electric clippers, comb, and barber's shears

Groom and style pet according to owner's instructions, standard grooming styles, proportions of the animal, and breed standards

Clip nails, clean ears, and brush teeth

Express anal glands manually as needed

Promote skin and coat health through recommendations for regular grooming and beneficial add-on services, treatments, and retail products

Identify health issues in pets and inform the DVM on staff

Update and maintain all records to capture services performed, products recommended, and any illness or injuries detected

Routinely clean and sanitize grooming tools, equipment, and work areas

Ensure the safety, security, and well-being of each pet during the grooming process

Maintain knowledge and awareness of new trends and experiments with new grooming techniques

Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient care to animals

Comply with all practice policies, quality assurance guidelines, minimum standards of care, and safe handling procedures

Perform other projects and duties as requested

Essential Qualifications:

High School Diploma or GED required

Graduate of certified grooming program

Six months of professional pet grooming experience

Knowledge, Skills & Ability:

Solid understanding of animal breeds, characteristics, and behavior

Knowledge of pet grooming techniques and styles

Ability to manually express anal glands

Strong verbal and active listening communication skills with a customer-oriented approach

Strong interpersonal skills

Compassion and empathy for both pets and the pet owners

Organizational and time management skills

Physical Demands:

While performing the duties of the job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Working environment may be stressful with aggressive, frightened, abused, or injured animals that may bite or scratch. Must be able to work flexible hours including evenings and weekends.