Serve - Winery Tasting Room - Wine Sales

About us

We area boutique winery nestled in the countryside of Southern Maryland focused on making high-quality wine providing exceptional customer experiences. We are focused in creating an exception work environment that is also fast-paced, engaging and fun.

Our work environment includes:

• On-the-job training
• Lively atmosphere
• Growth opportunities

Tasting Room Sales Associate Job Description

A Two Lions Vineyards tasting room associate provides an exceptional experience to guests of the winery through his or her wine knowledge, stellar customer service and sales driven attitude. A tasting room associate is responsible for the sale of wine and creating a environment reflective of our values culture. The associate also provides assistance with set-up and closing of the winery. This is a part-time position that requires weekend availability. Specific Responsibilities Include (but are not limited to):

• Greet all visitors with enthusiasm
• Lead guests through wine tasting experiences – educating them about the winery story, wines, growing regions, and brand.
• Ensure a fun, memorable and educational customer experience.
• Work towards developing relationships with guests to convert into Wine Club members
• Build long lasting relationships with Two Lions Vineyards customers and wine club members
• Effectively suggest and sell wine, with the ability to “up-sell”
• Support the team and work together

Tasting Room daily operations:

• Opening and closing, stocking wine and retail products, and assisting with the proper display and pricing of retail items
• Responsibly pour selected wines for visitors according to tasting room guidelines and procedures and in accordance with laws and regulations
• Develop basic knowledge of the wines and winemaking practices to continually promote and educate guests on the winery and its offerings
• Handle POS transactions on an integrated cash register and database system
• Provide all guests with excellent customer service
• Assist customers to their vehicles with large purchases (Must be able to lift 40 lbs)
• Clean tasting room, bathroom facilities, wash and polish glassware used in the tasting room
• Quickly recognize the signs that a guest should not be served alcohol and take appropriate action to professionally address the situation
• Always maintain a professional and polished appearance that reflects our brand

General Requirements:

• Must be at least 21 years of age
• Must be available on weekends
• This position requires the ability to lift 40lbs on a regular basis and stand for six hours
• Education: High School Diploma, or equivalent
• Excellent communication and sales skill are essential
• Cash handling experience and basic math skills
• Flexibility and ability to manage constantly changing priorities with enthusiasm
• Ability to follow company policies and procedures regarding federal and state compliance

Job Type: Part-time

Salary: From $12.00 per hour plus tips! Tips range from $100-$200+ per day. 

Benefits:

• Employee discount
• Food provided