Claims Processor - Part-time

Claims Associate

Troy, Michigan (16.00 USD/hour) (Paid Training)

Highlights of the job:

·   Industry: Call Center & Customer Service

·  Start Date: 5/17/2024

·   Shift: 8am-4:30pm (no time off during the first 4 weeks of training)

· Employment Type: Contract-to-Hire (4-months)

·   ONSITE 3- 6 months. Will be transitioned to a hybrid schedule ONLY IF they are meeting production, quality, and attendance metrics.

Working with an extensive client base, TEK systems is searching for entry level customer service representatives in Troy MI!

Benefits of this role:

·       Opportunity to work for one of the top Financial Organization in Michigan!

·       Work with an friendly team

·       Helpful and supportive leadership and executives

·       Benefits available on the first day of each month.

A Day in the Role:

·       Will be handling about 25 calls per day,

·        The role will consist of assisting clients with releasing funds to be paid to restoration companies to perform repairs on their property.

·        Must be able to stay calm under pressure.

·        Will also be documenting all conversation and details into a multi-screen computer system.

Requirements:

·       Must have 6 months to 1+ year of customer service (food, retail, healthcare, business)

·       Must haves at least a high school diploma

·       Microsoft Words, Outlook, Excel proficiency

·       Problem solver/ de-escalation handler

·       Able to multitask and prioritize when it comes to multiple complex projects or queues. 

Next Steps:

·       The Tek systems  recruiting team will reach out to you to discuss next steps in 5 business days.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.