Patient Service Representative

Description:

As a Patient Service Representative, you will be tasked with the following job duties: • Greet patients and families at the front desk • Troubleshoot issues with patients coming in utilizing the new iPad system for check-in/screening • Answer incoming calls, schedule appointments, call on referrals • Answer questions about appointments, insurance, and payments • Assist with the smooth transfer of patients between departments • Assist with administrative work such chart prepping, and and maintaining medical records • Coordinate patient appointments and information flow between departments and outside organizations Day to day: - All of their records come in faxed to email. Then saves them as PDF and puts in the patients chart - If it's results for the patient, she reports to the staff to let them know the records are in - If it's a new patient, she prints the document and puts on front desk - Prints records - Deadline Based work - Records they prep for Friday's appointment need to be done by Wednesday - Pulling 3-4 days in advanced for records - First in the morning, they check the Medicaid in the system - Go down to the basement to pull paper charts (rare but will be going up and down on the stairs). -> Scan and file this document back in the system - Majority of their Medical records, they use an outside service.

Skills:

Customer service, Patient service, insurance verification, administrative support, medical record, data entry, Scheduling, medical terminology, insurance claim, Customer support

Top Skills Details:

Customer service,Patient service,insurance verification,administrative support,medical record,data entry

Additional Skills & Qualifications:

MUST: - Administrative background- Filing, scanning, data entry - Technical abilities- Adobe, PDF, Outlook, Excel (plug data). Converting things from PDF to an Email** - Working under a deadline without any monitoring - Organization - Mathematical- Second counted to check deposits - The ideal candidate will have prior experience in the healthcare industry - Experience handling medical records, posting payments and insurance verification - Strong interpersonal skills - Proven record of building and maintaining relationships with customers and co-workers PLUS: - ModMed (EMA system) - Prior PSR experience - Medical Field experience - Medical Insurance (Trainable) - Preparing records

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.