Compliance Auditor

Want to work for a fun and family-oriented company? Come join our organization for an exciting new role as our Compliance Auditor!

Internal Compliance Auditor for North End Teleservices:

The Compliance Auditor at North End Teleservices, LLC (NET) is responsible for ensuring the company is complying with both government and commercial regulations and sometimes is tasked with enforcing NET policies and procedures.

Internal auditors are crucial to the integrity of our business. They will investigate professional records, policies, and procedures to ensure NET and their employees comply with laws and regulations, monitor risks, and evaluate internal controls. This role is imperative for NET to solidify any potential operational and administrative areas of concern for our company to prevent loss of revenue and ensure compliance with all processes and laws.

The NET internal auditor must serve as:

• A catalyst for growth through Risk Management, Governance, and Internal Controls.
• An interface between different NET departments/programs.
• An advisor to the Compliance Manager, while successfully interacting with their team to discuss findings, trends, and service improvement opportunities.

• Essential Job Duties:
  • A reporter of facts which will strengthen NET to run more efficiently and prevent potential loss of revenue by identifying areas of concern to their Compliance Manager and team.
  • Our internal audits provide an early warning sign to our management team of misuse and loss of resources and assets. It will also solidify that our policies and processes are written and communicated successfully to all NET employees for the success of our employees and stakeholders.
  • Performing internal audits per the established audit scope and objectives
  • Responsible for conducting the Compliance audit processes and developing accurate reporting.
  • Perform internal investigations based on findings of the internal audits and send reporting to the Compliance Manager
  • Perform all audits according to the compliance plan within the required timeframe.
  • Protecting company and company assets from liability risks
  • Analyzing potential risks to avoid instances of non-compliance.
  • Reviewing responses to audit findings for completeness and effectiveness.
  • Updates job knowledge by participating in various training and development programs for training procedures and audit purposes.
  • Understand the path of risk assessment.
  • Accept ownership of new auditing initiatives and enhance the compliance department's effectiveness.
  • This position assists with maintaining effective controls and reducing business risks. Many of the assignments and job functions require you to be a self-starter and communicate your concerns immediately to your Compliance Manager.
  • This position and the compliance team make the entire organization system and process driven, which is imperative for our success in identifying areas of concern, and trends, and reporting on our findings in a timely manner.
  • Completing reporting and analysis data to be shared with all stakeholders through specific protocols defined by your Compliance Leadership and identified processes.
• Skills:

• • Knowledge and understanding of the NET policy, procedures, and standards in place at NET.
  • Assessment techniques of questioning, evaluating, and reporting the data.
  • Audit management and auditing skills such as planning, organizing, communicating, and directing questions to the pertinent party.
  • The auditor must be detail-oriented, be able to adapt their communication style to the person they are interacting with, must be a self-starter and dependable.
  • Excellent computer skills in a Microsoft Windows environment.
  • Effective oral and written communication skills.
  • This position is required to report only factual statistics removing any personal perceptions.
  • Ability to work with various departments and foster teamwork.
  • Ability to work independently with minimal supervision.
  • Ability to maintain the highly confidential nature of human resources work.
  • High school diploma.
  • Must be able to pass English grammar and sentence structure competency.
  • General education diploma, some college desirable.
  • Have experience and working knowledge of the Microsoft Office Suite 365 (PowerPoint, Excel, Word, and Outlook)
• Specific skills for internal auditing are supported by training in:

This position has no supervisory responsibilities.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Education and Experience:

• High school diploma.
• Must be able to pass English grammar and sentence structure competency.
• General education diploma, some college desirable.
• Have experience and working knowledge of the Microsoft Office Suite 365 (PowerPoint, Excel, Word, and Outlook)
• Attendance and Punctuality:

You will work in center as well as train in center. Must have reliable transportation.

Employees will follow the work schedule assigned and must comply with the attendance and established punctuality requirements. Maintaining regular attendance and punctuality is crucial for this position. Understanding the importance of attendance and showing up for the job every day lays the foundation for our success as a team and your successful career.

Attendance and Punctuality:

Regular attendance and punctuality are vital attributes for all employees and critical for our staff as we are the role models for our organization and future leaders. It is important for employees to attend work regularly and to arrive at work on time, because failure to do so detrimentally affects employee morale and productivity throughout North End Teleservices, LLC.

This position has no supervisory responsibilities.

North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.